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September 2021 by Sangita D'sa
Service needs attention. Too many workers yet no one wants to assist.
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March 2020 by Wilma H.
This place is a straight up dump. I asked a clerk where I could find maraschino cherries and he said he had unpacked some a week ago and had no idea where they were. He was too busy staring at some weird blue handheld device and made no suggestions as where I could look. The fabric department was 1/3 of the size that it is near me in PA. Messy, empty shelves and crowded which I cannot fathom. Oh, it does not smell nice in this place. I like apple fritters and walked out buying NOTHING from this joint. When I walked out I literally saw a line of carts full of merchandise lined up against the front wall of the store..probably about 10 or so. I imagine all the perishables go right back on the shelf of these "abandoned" carts. If you are desperate enough to shop here, park close to the store. If you must park near Rt. 211, someone will try to run you over when you cross the two lanes of traffic. Be very cautious.
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January 2020 by Michael S.
I had a very bad experience with this store and do not recommend it. I had ordered something online to pick up at Walmart, and when I went there on a Saturday afternoon to pick up my item, I found the system and staffing totally disorganized and incompetent. I waited 20 minutes by the computer kiosk where customers let staff know that they are there to pick up their item. No response. Others were there who had been waiting even longer, and we were all getting steamed. I asked several staff walking by, and got no help. A couple of them tried but could not find anyone to help. I left and came back an hour later, only to have the same experience repeated. So I made two efforts at performing the seemingly simple task of picking up an item, and still do not have it. I will have to go back a third time. This is a huge waste of time and defeats the purpose of online ordering and pickup. I have had much better experience doing this with other retailers like JC Penny, Macy's and Sears. Thumbs way down on Wal-Mart! I will avoid it in the future.
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December 2019 by Stephanie B.
Do order your groceries online from here. They don't check IDs and will give your order to anyone claiming to be you. Then when you attempt to pick up your order they give you a hard time. They also give you little to no resolution and only offer a $10 coupon for wasting 2 hours of gas and time without apology. Honest people beware. Scammers here is your free meal ticket. I laugh because my order was only $20 in food and $30 in cleaning supplies.
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December 2019 by Hkling
Don’t even expect to buy anything from the electronics section at night. Worst service ever
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November 2019 by Dave C.
You are NOT required by law to give them your receipt or let them scan your stuff on the way out. Just politely say, “no thanks” and walk by.
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September 2019 by Victoria T.
Love love love my Wal-Mart! Always great prices. Self check is pretty fast. They can do a little better on stock materials but I use their grocery delivery, Walmart.com has 2 day delivery on some things I mean they're great!
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September 2019 by Sixgun S.
I've been standing at the deli counter for 10 minutes. One person waiting on customers, two acting like we are invisible waiting for the meats to slice themselves. This whole store sucks. We did this to ourselves years ago by shopping here all the time and starved out the little stores. .... ohh boy
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June 2019 by Donald B.
This place is a zoo, i come here rarely because its always dirty, checkout times are long, selection sucks. Sucks since i would like to shop here more often since its closer to the other stores i frequent. I would only recommend this place if its the last walmart to exist in the hudson valley.
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June 2019 by M K.
this walmart is horrible. always long lines. lots of workers that they dont utilize for customer satisfaction. workers there seem to be lazy and rude. food is not fresh. place is disorganized and dirty. go to the walmart in milford, PA. much better.
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June 2019 by Rick S.
Place sucks.The guy in electronics was the only one who knew whst was going on.P.S.Their restrooms are filthy. P.S. Don't talk to strangers there clientele straight out of children of the corn.
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May 2019 by Daniel S.
Very poor service for propane refill. Do not buy here. I waited in line 20 minutes to pay and 20 min to get the tank.
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April 2019 by Kristen B.
Frankly this is probably the worst Walmart in Orange County. I give two stars, which is generous, for the value compared to where I usually grocery shop. They have 20 or 25 registers and on a typical evening 4 are open, 2 or 3 are express. The cashiers are usually nice enough but rarely hustle at all, no matter how long the line is. I was on the only non-express line this evening for over 20 minutes. I was 5th in line when I got there and 20 minutes in, I was still 3rd in line. I lucked out by being closest to another register that finally opened at that point or else I probably would have been waiting another 15mins at least. Meanwhile, I watched 4 or 5 different associates walking casually around the front end, not going anywhere in particular but not helping with anything or opening a register. There were at least 2 people standing behind customer service even when there was no line. The store is dirty most of the time and the shelves are never fully stocked, ever. I know it's a large, busy store, but that's all the more reason to keep it stocked...you would think. In an area as busy as Middletown imagine how much business this place could really do if it was actually run and staffed better?! I only ever go there when I HAVE to and while waiting on line I overheard two different customers say the same thing, and that they will happily drive 30+ minutes to Walmarts in other towns/counties to avoid all these issues. This is how this Walmart has been for years...I'm perplexed at why nothing has been changed or improved by now.
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April 2019 by Jennifer T.
I have had no issues with Walmart...I generally try to go to another store before going to Walmart but everytime I go to this location I have found what I needed with no major issues which I appreciate. There pharmacy is pretty good, they are friendly and so far I have had no issues. My expectations when going in a Walmart are always low so when I find one semi clean and organized I appreciate it. Always room for improvement but this visit was a success.
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March 2019 by Imani L.
Literally don't do Grocery Pick Up! Whatever you do. Not worth the headache or rude customer service representatives for the Grocery Pick Up! Some of the rudest and worst service. Unbelievable.