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February 2024 by Rich Spoto
Extremely difficult to deal with. Petty. Don't recommend at all. I have 34 lines and they refused to help my wife.
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January 2024 by Joe T
Very helpful people here. Not a lot of customers so no hurry to make a purchase.
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December 2023 by Benjie Ventura
Came here and traded in my iPhone 12 for a iPhone 15 Pro. The Sales Representative Joey Byrnes was absolutely phenomenal providing world class service and excellent merchandise knowledge. Come here for all of you cellular needs, you wont be disappointed.
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December 2023 by Timothy Miller
Stopped in on my way from CT to PA to buy a Sim Card for my trail camera. Filled up the RV at the gas station and then walked the one hundred yards to the Verizon store. Paid $20 cash with no receipt and walked out three minutes later even though folks were waiting to speak with someone. Oh, turns out I didn’t need the card after all as my trail camera already came equipped with one. Now I can’t return the card without a receipt. My bad.
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November 2023 by Kim Lowe
Given some on the not so great experiences at Verizon stores in the past I was dreading bringing my new iPhone 15 to be activated.What a pleasant surprise! Jay took us right away and was absolutely incredible. Professional, friendly, knowledgable and patient. Will definitely make this our go to store in the future.
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September 2023 by matthew samradli
I had a great experience at this Verizon store. I worked with Ed and Kourbine. They were extremely helpful, knowledgeable and professional.
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September 2023 by dreams are unbreakable vlogs and stuff
Go to Dolson for all your Verizon needs ! They are courteous , friendly, Andknow what they're doing !From the second I walked in the door , I was greeted by Eddie, who was sincere when he asked if he could help me. He was very helpful! It was a difficult phone transfer but Eddie never showed frustration, only patience. I am so sorry I never knew the store was over there. I always went to the orange plaza one and they have fake friendliness over there. They don't make you feel at home or comfortable, unfortunately. I actually was turned away from the orange plaza store and was told an app to use to transfer the phone myself! I never could have done it by myself it was very difficult. I feel bad I can't remember the gentleman who was helping Eddie, Eddie knows though, because he was also very courteous and sincere. I really appreciate all they did for me! And Eddie hooked me up with internet that works very well and it's a lot less than the competitors! All I have to do is plug it in, it was so easy! Thank you Dolson Verizon! I will always go to the Dolson store!
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August 2023 by Linda Weyant
I’m sure everyone working at this store is great, but ask for Albert! Experience was easy and stress-free.
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May 2023 by Christine
I did not write this review!Nelson was patient, kind and explained options for me. Will be switching to business account in the following weeks. Came from the store on 211 where they ignored me and I got the opposite experience at Cellular Sales. Thank you Nelson!
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May 2023 by Nicholas Daly
If you want fast and great customer service from a Verizon store, this is the place to go in Middletown. Ray was very helpful and saved me a lot of headaches. Don’t bother with the store on 211, go to Dolson. THANK YOU RAY ?
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April 2023 by Caity Durland
Do not go to this store. I would not go back. We were told if we upgraded our phones our bill would be less. This was in January. Our bill is more and Verizon has not credited my account for my old phone yet. I have been on the phone with Verizon financial services and customer services for offer 24 hrs with in the last few months.We have reached out to the sales associate and he will not respond to us. Verizon claims they aren’t responsible for these retailers that they allow to use their name. I would advise to go to a corporate Verizon store. This has been a nightmare attempting to get everything sorted out in our account after using this retailer.
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April 2023 by Nafisah G.
Garrison was the hero of the day for me on Tuesday, March 21! He made a potentially frustrating and stressful decision to upgrade 3 different devices extremely easy and enjoyable! Kudos to him and the entire team at this location for being so patient and professional!!
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February 2023 by Joe Kohlenbeck
Excellent service. Albert, was very patient assisting me in acquiring home internet service. After seeing the superior speed, connection and costumer service I will be switching over my cellular service to Verizon as well!
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January 2023 by Stephen Babin
I got two new phones for here. I was told I was getting a certain deal if I traded it in my old phones within 30 days. I traded one in on the spot. When I returned four days later to do the trade in the second phone there were different sales people there and I was told I would not get the trade in deal the original sale people told me I would get. The store is far enough away from me that I can't keep making trips back there, so I was basically stuck with what the new guys said.I will never do business with this store again.
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January 2023 by Craig Pierce
Once again they excelled at informing me every step through my upgrades. Will upgrade with Cellular sales in the future.