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January 2024 by Gloribelle Lopez
Room is too Hot. Turned off the HVAC hours ago and it's still too hot. I have called the front desk via my cell and hotel phone and no one picks up.
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December 2023 by Anthony Thompson
I only stayed one night but the front desk personnel was friendly and nice. The room is small and modern. Very clean. Kudos to the cleaning staff. TV had great list of channels and beds were comfortable. I really like the TRU hotels.
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December 2023 by VG
Don’t stay here, very poor service we have been with no towels for three days. No room service (cleaning) and very rude receptionist and cleaning staffRooms: They don’t clean their restrooms
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December 2023 by Brynn Casamassa
We had a great night here! There are restaurants and more nearby. I agree with the other comments about thin walls, mainly people walking around upstairs, but I am also a light sleeper. This wouldn't stop me from staying there again. The employees were kind and helpful!
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December 2023 by Lego “Google user”
I love this hotel. It is a cozy and casual hotel. It has lots of parking, and our unit did what it was supposed to do. These are the things that I like about the hotel. First, the check-in was quick, and there was no line to enter the building. The parking lot had available parking spaces despite the many parked vehicles. The lobby had what I believed were two traditional games called Foosball. These games were in the foyer for guests of all ages—next, the 24-hour hot beverages. Then, the continental breakfast. I was satisfied with the breakfast. The hot beverages station had choices, but my favorite was the coffee. Also, the hotel catered to everyone by providing choices of sweeteners. I was appreciative of the sweeteners that were there. It was Thanksgiving, and the lobby was in the season's spirit.Then, the lobby had a large television with appropriate programming for guests to watch. The gym is small but adequate, with a Peloton bike with access to free and existing accounts. I used it without any of those options. In addition, there are three Precor treadmills and an elliptical cross trainer. The resistance to the elliptical does not work. There was a weight bench but no dumbbells or barbells. What I didn't like was the small space for hanging a few items and no closet space. On a separate note, the lobby has two gender-free public restrooms and other creature comforts like swinging chairs. I would come again and gladly recommend this hotelFood & drinks: During the continental breakfast, they offer cereals, muffins, sausages, fried eggs, bagels, and the 24-hour hot beverages station.
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November 2023 by Mimi
I love the cleanliness of this hotel, the staff is welcoming and friendly & it's very affordable. The rooms are on the smaller/simple side. Overall great hotel.Rooms: Rooms are very cleanSafety: Good locationFood & drinks: Close to route 211, only minutes from restaurants
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November 2023 by Petra Anderson
Decent hotel in my experience. It was very clean. The staff were super attentive and lovely. Especially the two guys at the front desk.It was comfortable and convenient. It was also quite close to the mall, and a Starbucks. The lobby also has snacks for purchase.Plenty of parking and good WiFi.The only downsides are that you can hear people above you walking and in the rooms next to you - if you are a light sleeper this is something to take into consideration. Also there is a Speedway nearby that you could hear till about 10 or so PM one night. It didn't bother me but something others might want to take into consideration.Also there is NO microwave in the rooms themselves but there is one in the lobby. There is a small fridge in the rooms though.
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November 2023 by dwight franklin
This was a good place to stay. It's not fancy like a Hilton, but it was clean and quiet. The employees were very nice and helpful. They include a free breakfast that is very good. It has a lot to pick from and you serve yourself with all you want. Good place to stay.Rooms: Room was not fancy, but it was nice and clean. Mattress was good, and it was quiet.
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November 2023 by M “Medusa Blue” C
Hotel was in a good location. Lots of restaurants near by. Desk staff were really friendly and accommodating. Room was sizeable and clean. Breakfast at the Aspire Cafe was the only downside. Breakfast sandwiches were microwaved until inedible. Yes, it was free but breakfast selection was totally uninspiring. A few simple fixes would make it as nice as the Hotel.
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October 2023 by R. D. L.
The hotel is basic and clean. We had very unfortunate events and the staff was not helpful at all. They were very disrespectful and unprofessional. We made reservations at this hotel given the Hilton reputation and would never stay with them again. We would not recommend this chain to any of our friends or family ever. We left there in the middle of the night and ended up at a Courtyard by Marriott where we received the utmost service deserved at a much reasonable price.
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October 2023 by Ferocity Md
This location was set as a meeting place between MD and MA to take the children to Legoland, NY. I could not have been more pleased with the rooms, available amenities, and the full breakfast served until 10 am. The children loved the location, the cleanliness, and bathrooms. As the coordinator, the location was a straight drive to the amusement park and is conveniently located near several dinner options. It was such a great experience and I didn't even experience all of it. The staff was also extremely helpful and accommodating.Safety: There was no concern over safety. This is a very family friendly location.
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September 2023 by Kat N.
I booked for two nights, Sat and Sun, and the price was double for Sat night! Also, it was double what it was last weekend! There is apparently no standard rate here... and not much of a discount for Hilton members. The exchange for points for a hotel room seems out of reach, in other words i don't seem to be able to accrue enough points for a night anywhere near the speed i could earn a free night on a 3rd party app. The lobby is colorful but seems a bit cold. I was able to check in through the app and get a digital key which may seem like a convenience at first and yet reminds me that switching to automatic cuts out the human experience as well as jobs. The room layout is weird in that there is an open bar with hangers for shorter clothes(no dresses or long coats) and sits right above the counter which has the fridge under it... so i would use that for snacks and drinks etc, but won't hang my clothes there! Yet, I love the 6 hooks on the wall! The room overall was super clean, comfy bedding, good black-out shades. It has a modern, minimalistic feel which is a bit cold to me. The tv is huge. There is a little fridge which i unplugged because it is humming very loudly. The thermostat system seems to work though when i walked in the a/c was on and it was like an icebox. The towels are soft and there is bulk refillable soap, shampoo and conditioner on the wall in the shower eliminating countless tiny plastic bottles which i am happy about. I heard my neighbors talking and snoring all night- paper-thin walls!!!There is a bright exercise room which you can see into from the parking lot. Also, even as a hiltons honor member i still have to pay $4.95 for internet if i want to stream or download! The young man at the front desk was friendly and greeted me as i entered. Human interaction, this simple friendly welcome is why i gave this hotel 4 stars.
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September 2023 by Serena Marangoni
The hotel was very good. The rooms are modern and fairly clean (there was some gunk in the shower but it was better than what we have at home). Only negative thing was that we were very tired and checked in quite late (it was an unplanned visit because our car broke down) and breakfast was only until 9.00.Also, considering that the hotel is very new and quite technologic, I found it weird that the TV was not a smart TV that allowed you to watch Netflix or others. I would have been ok just connecting my phone to it but there was no option to screencast or use apps.
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September 2023 by Taylor
Best hotel I’ve stayed at for such a good price. Jayden(I hope it’s with a ‘y’ lol) at the front counter was so sweet and explained everything to us and made sure we were all set when checking out. Thank you to him!
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September 2023 by Saeed Parsa
This is one of the best hotels on the same level. Very nice and kind staff. Clean and quiet room. With the free parking. Everything is overall good. They have free breakfast on his service which is good , the guests who come soon can have everything ready but after 1 hours practically they could not serve the breakfast properly for guests and we should wait to fill out the empty stuff.
