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November 2024 by Gina S
The hours say they are open until 8. We showed up at 7:15 and it's dark.
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November 2024 by Todd the gamer
Staff are always nice, but they only seem to stock about 5 phones per model so if you ever want to get a phone from here you better come early in the day or they probably wont have any left.
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October 2024 by Jason Singer
My internet was really struggling. My modem needed to be reset 20+ times a day. I had an interview yesterday and a tech came out in the morning to fix my internet. Was caring,
Compassionate and compared about his work. My internet has been perfect since he left. Thank you spectrum.
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October 2024 by PARTH BATRA
Debbie was really helpful. Her service was quick and efficient.
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September 2024 by Hector Borgos
Horrible service Horrible customer service and they have the balls to bill even when you cancel there service SUCK SO BAD
VERIZON WORKS SO MUCH BETTER
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August 2024 by Houdao Lu
They are too slow, 2 peoples server a long waiting list
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August 2024 by Markus Leibundgut
This is my third attempt to get to this store. Every time there are a dozen or so people waiting, and waiting...
Now I tried right at 10 am when they open, not any better.
I can't wait to have an alternative for Internet at my location. Monopolistic $79.99 a month Internet and unacceptable customer service for a company posting stellar profits are just sad.
There are 3 people working here, one just sits at her desk with no customers. They would need at least 5 working people here to handle demand. Oh, and the self service kiosk is out of service, too.
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August 2024 by Allen Dickinson
Clean and easy system to get seen
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August 2024 by Golden Osprey
They make you sit around for an inordinate amount of time as if you’re not a customer or not important to them. Plan to waste half of your day even if there’s five or six empty registers for associates that are not staffed. They do not care about their customers time is obvious.
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August 2024 by Sandra T.
They have raised their rates 4 times in the past 7 months for an increase of $40. How is this legal?
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August 2024 by James M
Overpriced service. It should be illegal for this monopoly to continue to raise prices for poor service.
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July 2024 by Meilech Ehrenthal
Picked up equipment, nice and quick service.
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July 2024 by HBTrails Adventures
Very rude lady at the counter.
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July 2024 by Kyle Stafford
Friendly staff. Service was fast and easy.
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May 2024 by rich young
For a business that covers all of New York , they have no where near enough employees. Customer service should still matter. Not employees fault, they are just understaffed by a company posting profits in millions.
