ShopRite of Wallkill is a well-regarded grocery store that offers a wide selection of fresh goods, including meats and fruits known for their quality. The store is praised for its cleanliness and the variety of products available, including exclusive brands like Bowl & Basket and Paperbird. Customers appreciate the friendly and helpful staff, especially those working in the shop-from-home pickup service, who consistently provide good service and go out of their way to assist. One employee, Serena, was specifically commended for her quick and kind assistance with a gift card issue, demonstrating the store's commitment to customer satisfaction. However, there have been some negative experiences, such as a staff member at the Route 211 location who made rude remarks and showed a lack of professionalism, and another incident where a staff member laughed loudly at a self-checkout, causing discomfort. Despite these incidents, positive interactions with staff like Geoffrey, a patient and cheerful cashier, have left customers feeling happier and more appreciated. Overall, the store's dedicated employees and quality products make it a popular shopping destination, though opportunities for improved customer service training are noted.
