9:30AM - 3PM
280 ROUTE 211 E, suite 104, Middletown“I couldn't be happier with the service I received today from institution. The attendant was polite, very friendly, and went beyond the call of duty to make sure I was satisfied. He was very patient and courteous. I will always recommend people use their services.”
“Staples now has Amazon returns and the process is seamless! Literally just walk in, scan the barcode on your phone and they give you a receipt. Easy and quick! I absolutely love this addition to Staples. I hope they keep it for many years to come!”
9AM - 3PM
680 NY-211, Middletown“I had a great experience with an employee at the UPS store in Middletown. I came in for an amazon return, which can be complicated at times. This sweet girl, Michelle, recognized that I was struggling with my return and provided me with clear simple instructions. She was very nice and polite throughout the whole transaction.”
9AM - 8PM
470 NY-211, Middletown“I needed fliers quickly and was helped by a new employee named Genesis who was simply amazing. She was patient, kind and a great trouble shooter. I experienced top notch customer service...the old fashioned way! She made sure I had a place to sit down and just made me feel like a VIP! Great job Genesis!”
“I was initially concerned to come to this place due to the low ratings and previous complaints. After mustering up the courage and deciding to go anyway, to my surprise, everything went perfectly and smoothly!
I had to print and also ship something out, and the help I received was superb. I had some issues but everything was resolved by the staff quickly and professionally. Honestly couldn’t recommend it enough!”
“Fantastic customer service and exceptional professional from the agent Alison in particular keep up the great work...any issue I've ever had at this location has always been handled with care, understanding, and professionalism”
“I’ve read all the negative posts about this post office and I have to say I found quite the opposite! The line moved along quickly, and the service offered by the very efficient and pleasant postal worker was very refreshing. She gave me all the information I needed to sending my package in a timely manner. And I heard her talking with other customers the same way. Also there were plenty of mailing supplies which made it easy to find the right size for my items being mailed. I have been to other post offices that are not as helpful or well stocked. I work part time in Middletown and will make sure to use this post office for future mailings.”
“Their prices were lower than the big box stores and my prints were done the same day I placed my order, which was amazing. I was able to print my photos and yard signs in a single trip!”