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February 2024 by A C
good place to get groceries
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February 2024 by Francine
It's the only Sam's club in the area. If there was Costco or even BJ's closer this Sam's would not make as much business as it does. Others Sam's are very well stocked. Many things are always out of stock at this one. Good items but you find something you like and they no longer carry it or you see it once every 6 months. Parking lot is horrible as is the gas. Long lines always. We used the app to scan our items and check out at the door because the lines inside are ridiculous. The multi packs of snacks for kids lunches are fantastic, lots of selection. We've been plus members for years and will continue to use it until something better comes along.
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January 2024 by Lauren Yarger
Clean easy. But customer service needs to be more friendly
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January 2024 by Avery Leider
Sam's Club is a great savings!
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January 2024 by Matthew Stopard
Always well stocked. Seasonal items go quickly, be prepared to get them early if you want them.
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December 2023 by Shawna M.
Love Sam's Club but my hips and feet do not like their floors. They really need to do something about the floors. I know they probably won't since they've been like that for years, but those floors kill my hips and my feet. Sam's has everything you could possibly need in bulk, clothes, books, toys and decor. It's a one stop shop! Some prices are a little expensive but the good thing is they do accept coupons. They have cheapest gas prices around too. Many times there's a long line wrapped around the gas station of people just waiting to get gas. Especially during covid... it was insane!
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December 2023 by Jeff S.
We decided to use Sam's club to order our Christmas cards this year and paid for expedited 2 day shipping. After 4 days we had yet to receive our order and contacted Sam's club for resolution. We were advised the order was shipped that day and we would receive in a few days. For compensation they emailed us a $10 gift card to use at Walmart. Shipping was $12 and we get compensated with a $10 gift card to buy more things from them? What a horrible resolution to our complaint. However, I wish that was the last of our issues with this order. We received the order today and they shorted us 35 envelopes and spelled our family name wrong on all the cards! I sent them a message advising that we would not be utilizing their services in the future..which is the only thing I can do at this point. So..my original review was one star. However I am changing my review because of the following. I received a professional response via Yelp from a Sam's Club rep apologizing for the issue. I replied to the email trail I had going with their service department also explaining the problems with my delivered order. The rep replied advising I would receive a 100% refund for my order. I am very surprised on how fast their service department worked and was very happy with their proposed resolution. I am used to receiving horrible service from large companies and Sam's Club/Walmart is one of the biggest in the country. I am very impressed and would love if other companies would take as much pride in their service as Sam's club does.
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October 2023 by Phillip Addington
Nice place overall. I've not had any negative experiences there. That's saying a lot! Very good prices. Sometimes the lines are tough when checking out.
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October 2023 by Charlotte Forshaw
We were able to find all the groceries we were looking for unlike regular supermarkets whose shelves are consistently empty.
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October 2023 by Daniel Hernandez
Nice prices. Love the workers kind assistance. Very friendly. Nice Christmas decorations.
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October 2023 by Jeanne “Jeannee”
Able to get all we needed. Supply was abundant which has been rare the past few months, EXCEPT FOR THE AURRICHIO PROVOLONE CHEESE. WHICH THERE'S BEEN NONE IN A YEAR OR SO. WHY???
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September 2023 by Princess
This goes out to corporate! Cheating the customers is a No NO!I know things are going up! this is an absolute disgusting disgrace to cheat all of your customers!Your Brand ,paper towels and toilet paper have shrunk not just by five sheets. How about that you're cheating us on HALF A ROLL. Let's not keep using covid as an excuse. You have raised the price almost five times . And you're giving us way less..Your screwing & cheating US.STOP CHEATING US! WE ARE NOT STUPID!IT'S ACTUALLY CHEAPER NOW TO SHOP IN A SUPERMARKET
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July 2023 by Debra Estrada
Too many Pick Up spots. Takes away from the Handicapped which are hard to come by. Handicapped spaces that are parallel takes up too much space. You could get 2 or 3 cars in where they have one of those. Not enough cashiers and too many Self Checkouts.
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July 2023 by Reggie Miller
Shopping here a couple of times with family members. Like that they have a variety of bulk items! Can find some really good deals that are cheaper than a lot of the grocery stores. Also it depends on what your looking for. Also like the selection of foods that they have as well. Shopping at Sam's club has also made it easier to keep pantry at home more organized and stocked for less too! Whoo! Hoorah!?
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July 2023 by Monae Fontaine
We've used Sam's on several occasions for platters and cakes and the food is always great. The few times we did have a delay or hiccup we were met with great customer service and the mistakes were corrected.Most recently we ordered a 3-tier cake for our daughter's 1st birthday. We customized it to our liking using the decorative options in the catalog. Alexis, their baker, was a great help! She assisted us when ordering the cake and to our surprise she was also the one to assemble and decorate our cake.The cake itself was light and airy while the icing was sweet but not so much that it took away from the cake.The plus was that there was not a bitter taste often associated with dyes.This was a win for us as it was under $80 for a beautiful custom cake! Well worth it! Thanks again, Alexis! And thanks Sam's Club!
