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December 2023 by Hyeon C.
Super happy. Mike and his mechanics saved my car from utter doom. Very dependable with many decades of maintenance and repair expertise. 2013 Audi Q5 2.0T Premium Plus Flex Fuel Vehicle. I will definitely return for more repairs and maintenance. Thanks so much Mike! I'm speechless. Happy Holidays 2023! December 16.
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September 2023 by Fendy Navarrete
Horrible experience. Went in to get tires and get them balanced out , but this Skyler guy is super rude. Supposedly this is a one day job and it took 3 days of me driving back and fourth because they didn’t do the job right. This guy Skyler thinks he knows it all and honestly I do not recommend this place to anyone. He even broke the sensor, and didn’t say a thing. Unless Mike helps you. He’s the only sweet and real worker there. He’s super attentive and very respectful. The other one is super rude and didn’t even balance my tires properly. Mike took 5 minutes in balancing my tires and the other almost an hour. This is ridiculous. Waste of my money. Won’t come back here againService: Tires
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September 2023 by Carlos escobar
I brought my car to this place , to change my tires. The guy Skyler didn’t let me see the job he was going to do. I was with my son more than 5 hours to change the tires. For the result to be that he didn’t complete the job and broke two of my sensors. They charged me for the 4 tires getting installed and balanced. They didn’t even balance out my tires completely. To finish they charged me $200 more for the sensors that he broke, on top of the price for the installation. The whole thing almost cost me $500. On top of all of that, they put the new sensors and didn’t even bother to activate them. This is the worst place I would take my car. I do not recommend this place to anybody in the United States, as the matter a fact in the world to bring their car here. Now I know and understand why he doesn’t let anyone look at the work he’s doing. That way if he breaks something he can charge you and or have you come back every single time for a new problem he caused. I have a new car with new technology in it, that informs you of everything the car needs. I had to come back 3 days straight so he can fix it, but he didn’t do anything to solve the issue. He just stayed with my money and on top of that I still had to pay. If I had to recommend him or rate him , he would be 0.00000 stars. If I had the power to close this place , I would close it immediately. Worst place in Middletown, New YorkService: Tires
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September 2023 by Mariah Moore
I had a friend go in for their tires and they had her coming back and forth for her to get the sensor fixed and her tires balanced which somehow they even messed that up but this is some guy named Skylar if you get Mike you will be taken care of he is very sweet and helpful but Skylar was very rude and didn’t update her on the things he was doing because he “knew what he was doing” which isn’t something you say to a paying customer you keep them updated on everything so they know what they are being charged for even if you think they don’t know what they are doing i expected a lot more i would not recommend unless you know Mike personally and know he will take care of your business.
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July 2023 by Fred Strom
On the 19th I have broken down in front of Martin service center we had two state troopers go over and talk to them to tell the car no more than 10 seconds away they have taking my car in and told me that I had one day free to take care of this we have tried to call them the day after and still they had not responded on the phone their voicemail box was full so we had to go the next day because they would not answer the phone we were broke down in our car we were at the Middletown Motel we have called them every day since they told us that they were going to fix the car which was only a starter and they were going to charge us $340 they never started work on the car I went over there the day after to try and find out what's going on my mother had called them and still no answer he promised that he would give her a call back this person's name was Skylar Sumpter he had never called my mother back nor has he tried to fix the car they're trying to rack up money every day to try and charge us an exorbitant amount of money for not doing their work and not doing their job so I would recommend nobody go to this company because they are crooked and they are not looking to help people in the time that we have asked them to make sure to fix our car they are not reliable
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July 2023 by GEO-mania
Worst service ever without exaggeration. We agreed on a fee and he kept increasing it. He also took about 30 mins to get to the pick up spot even though car was 2 mins away from their place, and 20 mile delivery took him almost 4 hours. We were calling and texting him to find out where he was but he kept dodging our calls. We later found out he took a different job while he was transporting our car. We missed the auto shop working hours because of him and had to fix the car the next day. I do NOT recommend him to anyone.
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July 2023 by Kimberly Lewis
My husband and I were looking for 3 days for a used tire and this man pulled thru for us last minute...we stopped in on our way home from work and had it on and we were back on road in 30 mins..very reasonable in price too cuz every other place we called wanted over $120... definitely will be coming back when we need the next one
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July 2023 by jose goris
This is the second time I come to this place. My first time was back in 2002 and it was a bad experience. After 21 years, I decided to come back and this experience was even worse than the first one. The only thing these people have in mind is how to scam their customers. Don't waste your time coming here unless you want to get ripped off.
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June 2023 by Nathan Banyea
They sent me a lien notice on a car that I don't own that's in another state. Tried calling to sort it out and was dismissed almost immediately and rudely. I read other reviews saying these people are con artists. I guess this solidifies the other negative reviews. Whatever happened to customer service?
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May 2023 by Dawn Acevedo
Did work fast and Great job. Talked to me and my family with respect and great candor. Great prices. Thank you
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April 2023 by Darrius Pollard
My car was towed at 12:30PM…Ok I understand. Even though when I asked why I was given a response of “that’s just how it works” but I know why now. I called to ask how much the bill would be to leave with my car SAME DAY and I was told from $145-250…cool. I get there at 1PM SAME DAY to pick it up and I’m being charged $660. I ask to talk to the boss and everyone says he’s not there. The boss finally arrives and when I try to talk to him…he tells me he’s not the boss and to talk to someone else. I ask the guy I originally talked to for a receipt and all of a sudden he has to step out for a oil filter. He steps out for a 2 min trip to autozone and ends up taking 30 min. Now I have to beg for a receipt. After taking a look at the environment in that garage I see why they need the $660… Just a bad shop & I wouldn’t recommend even if they were the last shop on planet Earth. Take a look at what I was charged with lol
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April 2023 by Jovan Bernard
Tire blew unexpectedly. Luckily was close by, called ahead they had the tires I needed. Skyler took care of me right away. Amazing job! Basically brand new tires for an amazing price. Thanks guys.Service: Tires
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March 2023 by Kristina Torelli
Very rude don’t go here they don’t wanna help no one out they trying to Charge $750 just to tow it from being in a accident that wasn’t even far and had it on there lot for a day this place is a joke they shouldn’t even be open!
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February 2023 by Pure Onyx
Never again! I to this shop and told them my transmission was bad and will not go in reverse. After having me wait over a hour to look at the car for 10 mins. then turn around to say your transmission is bad and will not go into reverse really? I told you that when I walked in ! Then charged $75 dollars for diagnostic fee and said we could apply it to the work if its done here. No thanks . Dont know how they are still open.
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December 2022 by Nae Williams
These guys are really con artists. I’ve been here twice and both times they’ve tried to overcharge me and get me to buy a tire. I guess business is slow. I went to have something repaired and the older guy was not there. There was some guy trying to charge me $300 for a part plus labor. I was told to pay half which was $150 up front. I started asking questions all of a sudden I get a call from the older guy to pick up the car and I didn’t owe anything. Other guy tried to charge me double and buy a tire for an inspection. Went somewhere else for an inspection and they did it no problem. 1 week later all of a sudden the front symbol on my car is hanging off and I highly believe it was these scammers. Please don’t go here if you value your vehicle and money.