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August 2024 by Jonathan Crana
Luna installed new siding and gutters decently. Which is to be expected with any business that solely revolves around a specialty. However, their work does not represent a 5 star company. A company attains that recognition and respect through communication, prep work, and finishing work; in my opinion. Luna unfortunately failed all of those. There was little communication prior to the installation to inform us on what was to be completed versus not. Once finished, the metal capping at the top of the chimney was left incomplete and was told that they do not finish that portion. Prep work was non-existent for bushes/ flowers/ shrubbery around the house, leading to extensive trampling/ destruction. The finishing work was the largest let down with an absolutely unacceptable level of a caulking job around the windows and doors. Live electrical wires were left exposed for weeks without being capped. Electrical gang boxes free floating, failing to be securely attached. Unfortunately, the average home owner doesn't have any construction knowledge, which leads to the lack of an ability to set a standard. They just see fresh newing siding and aluminum wrap, thinking it was a job well done. Luna did make some attempts to resolve the easier problems due to their quality of work. However, they abandoned fixing their horrendous caulking job, which was paramount to any of the other problems encountered. Due to the inconsistencies in their customer service and quality of work, I would not suggest Luna for siding projects.
****Response to Lunas comment****
You failed to address the largest problem with the job, the caulking. For a company to say they take pride in their work and leave that kind of finish is a clear contradiction. Agreed, we replaced the lights ourselves. However, your guys still reinstalled the one on the back porch and my picture is of how it was wired back up which is severely wrong. I do hope all the others in the complex were reinstalled with a proper connection. As stated, we do not want your money we wanted the job done right. A 50$ gift card is insufficient to remedying the damage done to our shrubs and the neighbors. Again zero prep work. If the damage was already predetermined by you guys, why was nothing said to us prior? Were you expecting my elder neighbors to go buy bushes and replant them themselves? In time I hope you realize my review points to the weaknesses in your business and that you will improve on them to provide a better product for customers. This is only intended to hold Luna accountable to their word. Had they follwed thru in fixing the caulking job, we would have disregarded this review, which inevitably has led to revealing more downfalls. All the best.
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August 2024 by Michael Johnson
I just recently got my roof done by Luna siding and roofing. I recommend them highly.... Very professional from the estimate process to the inner office.... to the owner of the company.... to each and every worker.....Awesome job.... Thank you so much!
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August 2024 by Jan T.
My name is Jan and I am the president of the HOA at the Paddock. In my 10 years on the board, I’ve worked with many contractors and property managers. Luna Siding & Roofing has done an amazing job at elevating the look of our neighborhood! Andrew was professional and attentive to every homeowner’s individual needs, going out of his way to make sure they were all met in a timely and efficient manner. Let him be your first phone call… I highly recommend this company for your siding and roofing needs to give your home new life!
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August 2024 by Andrew Weinrich
They replaced the roof on my house. It was a large job as the roof is approximately five thousand square feet and has a number of different slopes and pitches plus skylights that were either covered or replaced. The crew of fourteen along with the owner arrived at 7:30am. When the old roof was removed it was discovered that a much larger than expected amount of the plywood was wet and needed to be replaced. They managed to do this seamlessly and stayed to finish the job that day. I was very impressed with how the crew worked together. The next morning they replaced all the gutters. I highly recommend Luna for both repairs and replacement.
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July 2024 by Tracy Pazdar
Luna siding and roofing replaced my old siding due to a problem created by the window installer of the bow window. The workers are professional, installed new siding well and cleaned up. I would use Luna again .
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July 2024 by Rana Ali
I live in an association and we hired Luna to do siding on 54 units which was no easy task. Each unit was faced with its unique size and concern and Andrew was there every step of the way. He made sure each homeowner was left happy and each job was done right. I can’t say enough good things about everyone who works for Luna Siding and will be recommending the company to whomever is looking for siding/roofing. Thanks Andrew and crew!!
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July 2024 by Chris W
Luna Siding and Roofing did an amazing job on my new roof. From the initial meeting to the finished job, the Luna team was very professional. Kevin, the salesperson, was in constant contact with me throughout the process. He went the extra mile to help me choose the right products and ensured we got exactly what we wanted. As promised, a crew of thirteen completed the job in one day (7 am-4 pm), leaving the property as clean as they found it. The team is incredibly hardworking and efficient. After getting several quotes, Luna offered the best combination of quality and price, with no surprise add-ons. I am very happy we chose to work with them! Amazing job all around! I highly recommend this company and will call them again when I’m ready for my siding.
Dutchess County, NY.
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June 2024 by Irene Orofino
Absolutely the best. They are so professional. Did our roof in 5:30 hours and but the place back like nothing had been done. Price was affordable . Highly recommend this company. Thanks Guys
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May 2024 by Marcy Bernstein
excellent company helpful and professional from start to finish
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April 2024 by Amy G
Luna Siding & Roofing recently completed a roof replacement and gutter installation on my home, after being recommended by my neighbor. The experience with this company was professional from the initial meeting with salesman Andrew, to the efficient crew on the project and then coordinating a minor repair after completion, with Asu in the office. They were prompt, hard working and respectful of my property. I am very satisfied with the quality of my new roof and the guarantee behind the job from Luna.
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April 2024 by Christine Oliveira
Excellent company. The whole experience - from the estimate - explained in great detail...to completion - one day 7AM - 2:30 PM - 2 layers off, wood base repaired, 50 year warranty GAF roofing - Virgo worthy cleanup. HIGHLY RECOMMEND. Oh - and lowest price!!!
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March 2024 by Robert Pazos
Great price and great work! Highly recommended!
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March 2024 by Tim Craven
Our second experience with Luna, good prep work quick, good clean up. Good work followed the contract with no issues. Best estimate out of 4 roofing contractors.
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February 2024 by Michael Docarmo
I am very happy with the work Luna did on my house. They ripped off my old siding and gave me the new look I’ve been wanting for years. The workers worked quickly and precisely. The sales rep Andrew was very helpful and went the extra mile to help us with the products and making sure we got exactly what we wanted.
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February 2024 by Kayla Netti
Luna Siding and Roofing did an amazing job with the new roof and gutters on my house. After getting a few quotes they offered the best combination of quality at a fair price. They did the work fast and I’m extremely happy with how it turned out. They also did great job cleaning up, making it as if they weren’t even there. I highly recommend using this company and I will be calling again when I am ready for my siding.