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February 2024 by Jennifer Cruz
Went to get a hat exchanged for my son. The employee was very rude. He kept getting mad with simple questions I asked. I felt very uncomfortable, especially cause I had my toddler. His machine stopped working and started cursing under his breath in Spanish, then he gave me money back. As I was walking out the store he started to throw the machine and bang stuff around. Honestly he shouldn’t be working there if he has short temper or if he hates it there.
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February 2024 by Carlos Rivera
Very unprofessional employee, no hello, no help, looked like he hates his job. Sad you open a business and lose customers because of unhappy miserable looking employees.
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December 2023 by TmFS
The staff are nice but the haircut was terrible and the price was outrageous.
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April 2023 by Mariana Arroyo Cuevas
Lack of customer service and the man who serves is very rude and not at all friendly
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January 2023 by A P
They do have some nice hats and jerseys! The staff is always so nice and friendly also. Only gave it 4 stars wish they sold more hats for women in some pretty colors so they have more to pick from!
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June 2022 by A M
They do have some nice hats and jerseys! The staff is always so nice and friendly also. Only gave it 4 stars wish they sold more hats for women in some pretty colors so they have more to pick from!
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March 2022 by Hill Top 54 Jungle
Arrived here at 11:30 and they're still closed.?. Please get your hour's corrected. No one have time to be wasting..smh
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January 2022 by Joanna
We arrived at 6:30 and they were closed. Who is this lax about their posted hours of operation?
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May 2021 by Jason H
The personnel Lids employs treat the posted hours as a suggestion; store remained closed a half hour after 11am opening time.
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April 2021 by Lyfe Rodriguez
I arrived at the location at 11o’clock today April 5, 2021 the location didn’t open till 1145 yet there was stuff inside . When they did open the doors I was looking for a certain hat I ask for it And without checking they told me it wasn’t in stock it seems like they did it just a brush me off. Customer service is the key and a smile goes a long way. The staff need to brush up on Customer service. I called back to make a complaint about it and spoke with Evan Sanchez and he gave me the same energy. I asked to speak with a supervisor he told me that the location didn’t have a supervisor just a GM. The location needed a recap on how to deal with customers
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January 2021 by Bear In Motion (Josh Baron)
Great store. Mark helped me with branding my company hats. Very passionate/attention to detail/great customer service.
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November 2020 by Bear In Motion
Great store. Mark helped me with branding my company hats. Very passionate/attention to detail/great customer service.
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October 2019 by Antonio Vargas
Fresh clean hats always
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May 2019 by Andy Basel
Well first he had problems with machine then told me I had to come back tomorrow then I get here and it's supposed to be open at 11 and it's 1115 you are late!!!!!
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April 2019 by Marvin Green
Nice hats & nice a nice hat
