Johnstons Subaru provides an excellent and simple car buying experience, with a process that is fast and pleasant. The staff is professional, helpful, and not pushy, focusing on finding the right car fit over just making a sale. They are personal, patient, honest, and understanding of customer needs. The service is also excellent from start to finish, with thorough reviews of tire wear and consistent updates on work progress. Services like oil changes, inspections, and tire rotations are completed efficiently, sometimes even as a walk-in. The dealership offers a roomy waiting area and a complimentary car wash. Customers are highly recommended to go there, with many returning for a second time and expressing great happiness with their vehicles and the overall experience.
Everyone at Johnstons Subaru was absolutely amazing. The staff especially Frank, Justin, Derek and Michelle went above and beyond to help myself and my family find the perfect vehicle for us! Will hands down always go back!
November 2025
This was an awesome experience start to finish. Andy and the whole team are great. Highly recommend
November 2025
Frank Sinigaglia of Subaru in Middletown sold me a '25 Crosstrek. He was very friendly, knowledgeable & professional. He was also very patient & helpful. He's a likable guy who applied no pressure. No question was left unanswered. I highly recommend this salesman & dealership. I love the new car. My husband agrees.
