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March 2024 by BiGGa Taylor
Kerri did an amazing job helping us out with a storage and transfers
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March 2024 by Alexis Hoester
Thank you for helping me!!!
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November 2023 by Kelsey Figueroa
Michael is such a great property manager. He is very kind and helpful in all situations.
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October 2023 by Izzy Seise
great customer service fast and easy!
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August 2023 by Patricia M.
Kerri and Patti were so helpful to me, I lost my key and they walked me thru the fastest way to resolve my problem. Nice clean facility. Thank you PMac
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August 2023 by Monae Fontaine
This is RIDICULOUS AND DEPLORABLE! THE ELEVATOR WAS BROKEN AND I COULDN'T TRANSPORT MY THING'S BETWEEN THE 2ND AND 1ST FLOORS!!I CONTACTED THE 24-HR MAINTENANCE TO REPORT THE ISSUE AND WAS INFORMED THAT THE STORE WOULD BE REOPENED ON WEDNESDAY!! THAT'S OF NO HELP TO ME OR ANYONE ELSE WHOSE LIVES DON'T STOP UNTIL THEIR BUSINESS RESUMES! I WAS FORCED TO UNPACK THE ELEVATOR AND RELOAD THE TRUCK WITH NOWHERE TO STORE MY BELONGINGS.THIS IS THE 2ND TIME THE ELEVATOR HAS BEEN OUT OF SERVICE.Not only that, the pallet carts are too few and often unavailable. This is just too much and the customer service is too little.
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May 2023 by Mary Lesko
Office staff is FABULOUS! Place is clean and hours of access are GREAT~
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April 2023 by Erica DeGraw
Simple and amazing pricing! The lady’s inside are super nice and do an amazing job and have spectacular customer service! Definitely would recommend to anyone looking for a storage place!
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April 2023 by Franco Perla
Worse storage place. We had mice infestations and had to deal with an arrogant and rude office manager. Stay away!
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March 2023 by Derya Ozkovalak
Kerri answered all my questions and she was very attentive. I would definitely recommend this facility.
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February 2023 by Stephen Giuffra
I have had my things stored here for 3 years and I have always felt my things are safe. The manager is always kind and willing to help in anyway possible. Makes me want to continue to keep my business here and refer others as well.
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February 2023 by Andrea Michelle
Kerri in the office was so helpful answering all of my questions, I would absolutely recommend iStorage to others! Very satisfied with my experience.
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December 2022 by Vonna H.
DO NOT STORAGE YOUR BELONGINGS WITH THIS PLACE!! Kept my belongings here for a year with this storage and when I finally came to pick up my things my unit was INFESTED WITH MICE!! They've made their way into all of my things. MICE PISS AND FECAL MATTER EVERYWHERE. A complete biohazard. Couldn't even sort through my things without them crawling over my feet and jumping all my shoulders. It was a complete nightmare!!! DONT MAKE THE SAME MISTAKE I MADE!!
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November 2022 by Revan Rivera
Definitely My worst decision. These people cannot be trusted. They were made aware of a criminal act to rob Me of My possessions and literally Refused to help in anyway shape or form. .. even when contacted by the Walkill Police department for cooperation. I currently have an open Police case and two pending civil suits being filed to get back My deceased loved ones remains and family photos birth certificate and what little remaining possessions I have left after My daughters died. These people stole My Memories. I'm schizophrenic Memories are hard to kome by. I don't do reviews but I felt something had to be said to possibly save someone from people this evil who would put a dollar over someone's ashes ? ? these people have destroyed my faith in decent human beings. I wish I could see My daughters faces or hold the ashes of my loved ones again..... never again, I trusted the wrong people.
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September 2022 by Hunter Anderson
Prices are reasonable, facility is always clean and climate-controlled. Move in and move out were really easy. I appreciate the freight elevator and the dollies! I'd rent here again if I needed storage.
