Middletown Motors is a family-owned and operated business. Their service and parts department is open Monday through Saturday. The service department is described as the best, with personnel who are polite, understanding, knowledgeable, and fair. Pricing for service is on the lower side for dealership work. The sales personnel are also noted as polite and professional, with a helpful and knowledgeable approach that does not pressure customers. They have a nice selection of vehicles and do not play games with pricing. The process of buying a car is frequently called fast, easy, and pleasant. Overall, it is considered the best place to buy a car.
