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February 2024 by laurel ciappara
My fiancé and I went to Ashley’s looking for a sectional in December of 2023 and fell in love with a couch with help from Jess. We wanted to wait until we closed on the house we were in the process of buying. That didn’t happen as quick as we thought and set us back to March of 2024 to move in. We came back to Ashley’s to see Jess again and to purchase the couch we fell in love with only to be disappointed that Ashley’s had discontinued the couch in the color we wanted. Jess and Brad were determined to help us find a different couch that was similar. Jess and Brad were very patient with us and listened to what we wanted and knew their inventory very well but we still had our hearts set on the first couch we had picked. They both went above and behind and pulled some strings that got us the configuration we needed in that discontinued color! We are so appreciative and grateful for them both and will be returning in the near future to furnish the rest of our home with the help from Jess and Brad from Ashley’s in Middletown!
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February 2024 by Nick DePietro
My fiancée and I had an incredible experience shopping at Ashley’s furniture in Middletown NY. We dealt with Jessica and Brad and they both went above and beyond to get us exactly what we were looking for. The sectional we wanted was discontinued and they were able to over ride their computer system and pull all the pieces we needed to make ours from across their warehouses They made the experience enjoyable and painless. We will definitely be back in the future for any home furnishing needs!
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February 2024 by Jennie Pokorny
I been searching for a small sofa. Jess greeted me and showed me all the selections. I was so impressed she spoke patiently, no pressure. I fell in love with one of sofas.I have been 2 other stores and I didn’t get the attention and patience that Jess showed me.I plan to do my shopping with Ashley from now on. I recommend everyone to shop at Ashley.Thank you Jess ??❤️❤️
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February 2024 by Mary Locorriere
April the assistant sales manager was great. I didn't have to go into too much detail before she knew what I was looking for in a mattress. She set it up where it would be delivered within the time frame that I was looking for.
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February 2024 by Christopher J
I was in desperate need of a new couch and sofa, and when I walked in April greeted me and proceeded to show me sofas that I had interest in. I was looking for modular cloud like modern sectionals. April sold me several different designs color Swatches and different price points I settled on something within my budget and was in and out and under 30 minutes. It was a seamless experience. I look forward to sitting on my new sectional. Thanks again April. I will be back in the future for other furniture needs.
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February 2024 by Renata
April was so helpful. Showed us all our options and once we decided she walked us through the whole process. Great experience. Can’t wait to get our furniture
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February 2024 by Brian McDonnell
Very disappointed told us to call when we’re ready to get it delivered and it will take 3 days then when called and have it delivered they told us it’s not available and won’t be available not until end of March which is a month from now which is unacceptable since we got rid of our old couch already and we were looking forward for our new living room set. Won’t do business anymore and won’t recommend this place to anyone.
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February 2024 by RJ Kopec
Very easy and transport buying experience. I had the pleasure of working with Brad Warther who I would recommend to anyone looking for furniture. Brad listened to what I was looking for and gave me great options to choose from. He knows almost all of the info about the products without having to look it up! I definitely will be back to remodel the house!
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February 2024 by Robin Fournier
Enjoyed browsing without having someone on our tail. Purchase was hassle free. Our sales woman April was awesome, very professional, yet personable.
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February 2024 by Margaret Neilson
Linda the sales lady was super nice got me exactly what I wanted color and especially the price !!Can't wait for my delivery of my beautiful dark Grey sectional!!!! Awesome place to shop thank you ladies !!!!!
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February 2024 by Diane Johnson
Savoy was excellent came in for couch and got more
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January 2024 by Devin Zellmer
Went in looking for a vase and that's all, left with a pre-approval to finance and an interest in a mattress and an adjustable base! Lisa was very helpful, and a great salesperson! Highly recommend!
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January 2024 by Francis Webb
Brad was an awesome sales rep to deal with! He was very thorough, very patient and very well mannered! Would highly recommend!
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January 2024 by Raymond Jahn
Great salesman and went over every detail of the purchase!
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January 2024 by Melissa Mueller
I didn't actually shop here but the staff was really great to me. My partner and I were stuck in the parking lot with a dead battery and a frequent customer of theirs gave me a portable jumper but it needed to be charged. The staff invited us in to charge the jumper and gave us a comfortable place to sit and offered us coffee or tea. They treated us the same as they would a frequent customer, knowing we weren't there to shop. I really appreciated their hospitality and generosity, especially on such a cold night. When i am ready to buy something I'd love to give this place my business.