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August 2023 by Nw
Everyone here is so polite and kind. Their also very knowledgeable and helpful especially when you have a picky son who is getting glasses for the first time and has all those choices of frames to choose from, but Michael was very helpful and made sure to help my son find the perfect pair. Thank you all for being so kind, helpful and being awesome! I’m sure we’ll be back for my next pair and my other son as well!
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August 2023 by Naomi W.
Everyone here was extremely kind and helpful and caring. From the moment I called for the appointment up until we were walking out of the building, everyone was just amazing! I've already recommended everyone I know to go here for their glasses/ contacts and exams because in my experience, I wouldn't go anywhere else! Thanks for being so awesome all of you!
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July 2023 by Avllon
The receptionist Tiffany is amazing! She is incredibly efficient and friendly. I’m new to NY and called for an inquiry on my insurance. This being the first place I called and myself being from across country I was a little nervous, but she was very welcoming, patient, and resolved my issue as well as helped me schedule my first appointment. ?
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June 2023 by Stacy Hoare
Everyone was very helpful and nice but Robin helped my daughter pick out her frames. She was so patient and super nice. I definitely recommend.
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June 2023 by cindy morelli
It was a delightful first time experience for me. The young lady name Andrea was very helpful and curious. Thank you
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June 2023 by Linda S.
First, the employees are all very nice. Unfortunately, it's a bait and switch operation. The ads you see on TV are about as far from reality as it gets. The real story is the $79.95 for 2 pair of glasses, including eye exam turned into a little over $500.00 for one pair. My husband has no special needs for glasses, the only thing he wanted to add was transition lenses.Unfortunately, his old glasses were no longer usable so we paid the bill. My advice is to get a quote before you agree to anything and shop around and get these "promises" in writing. Buyer Beware!!!
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April 2023 by Kim W
Staff was friendly but the 2 pairs for 79.99 doesn’t happen. My niece has gotten glasses there 2x and both times $200+ by the time they finish adding on things she had to have. Will never go back
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April 2023 by Reebee
Middletown Got perscription wrong on two occasions and the doctor rushed through the exam. Two late to get a refund.
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March 2023 by Carlos Rivera
The place has a great inexpensive frames, the ladies are great, the doctors are good, there is one elderly man that helps with frames in the front that needs to be retired. He has no customer service skills, he is rude and has no idea what he is doing.
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February 2023 by Debra Slater
Great customer service, clean and inviting office, and a great selection for an amazing price!
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January 2023 by Delia Guercia
Great availability, very punctual, and make it easy for you to make an appointment online. If you order glasses from them, they arrive in a week or less! Everyone there was very nice. They have a wide selection of frames to choose from and have the best prices. Two pairs of glasses plus exam without insurance here is cheaper than what I used to pay for one pair of glasses with insurance at other places!! Overall best experience I’ve had at an eye doctor.
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January 2023 by Kenneth Sweeney
The entire staff was super friendly and helpful but not pushy. Emily helped me with knowledge and information so that I could get great glasses.
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December 2022 by J Ramos
My son broke the band of his sports glasses during a competition he was attending. I ran into America's Best explained the situation. Tiffany was professional and quick. Although they didnt have the exact replacement in the location she was able to provide me with an option that worked. Tiffany was awesome and took care of me and within minutes my son had his glasses to continue his competition. Thank you Tiffany for all of your help.
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November 2022 by Fran Kiefer
This was for my husband and he's not one for sitting and waiting or anything of the sort but at his appointment with America's best they were great,and he is very happy with his glasses
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August 2022 by Jen Domingo
Great customer service! Very reasonable prices. 2 pairs of glasses for $175!
