Tops Friendly Markets is described as a nice, clean, and well-organized small town grocery store with a stellar selection of meats. The staff is noted as very helpful, friendly, and professional, and the store is considered great to the community. However, food and meat prices are frequently cited as having gone up and being over the top, leading some to shop elsewhere for major groceries. While some appreciate the meat prices for singles or couples, others express frustration with self-checkout issues and occasional problems with defective packaging. There is a desire to see more organic selections, though the organic produce is noted as getting better.