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August 2023 by Dave Englert
Knowledgable staff. Courteous and professional with good follow through communication.
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June 2023 by Karl Wohlganger
Part arrived earlier than expected, and it was a perfect fit.
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June 2023 by Scott Roukema
Fantastic service. Gabe has been great to work with and has consistently steered me in the right direction.
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February 2023 by Pat Arsenault
Steve just bought a new zero turn from Saxby. Good promotional price on new, and decent price for trade in. Quick and easy transaction. Having been a number of years since our last big purchase, it was like coming home for us.
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February 2023 by Jim C
Right deal, right time, family owned company that gets it.
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February 2023 by Keith Ferrigno
A great shop for sales and service. Will highly recommend Saxby.
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February 2023 by Ronald Kruppenbacher
Thanks for great service . A pleasure from pick up to drop off.
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February 2023 by Robert Hendy
3rd using Saxby for service: broken pulley on mowing deck, electrical issue they needed to bring to the shop and today was a broken PTO cable. Guy behind the counter was great again ( might be Jim?). Got all the right parts and talked me through it. Highly recommend!
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February 2023 by Rhonda Schell
Very unprofessional staff and owners. We took our mower in last year for a tune up and the young new mechanic that worked on it obviously did not know what he was doing, because when we got it back the engine blew up!We bought our Kubota at Saxbys and have only had it serviced there. They had our fairly brand new lawnmower for months and left it outside in lousy weather, even though we had asked them to cover at least the seat. At this point, they did give us a loaner. We got our mower back and 2 hours after using it, it is broken again and they are blaming it on a stick, even though we check our yard before mowing. So, it’s back in the shop. Then, when I called to see when we would get it back, the woman who answered the phone was rude and very unprofessional. I told her I had taken this week off from work to get my yard in order and her reply to me was “that’s ridiculous!!” - for context, I have 8 acres that all needs to be mowed, and now I have no mower once again!! Now, she refuses to give us a loaner!! They picked the mower up and I haven’t heard a word about when I will get it back!I know it’s convenient for the Victor and Mendon area to go to Saxbys, but if you can avoid it, you should!When the engine blew up last year, metal pieces flew all over the place. They are surely lucky no one got hurt, because this review would have been worse!!
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February 2022 by George Kimball
Nice people great prices!
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February 2022 by Richard Kimball
Really great experience buying equipment from these guys. Great service, fair pricing, very personal 5 stars thank you.
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February 2022 by RAY Ortiz
Saxby Is a place to buy lawnmower and tractor parts. This place might be small, but they are very knowledgeable. Please support our local small business. Thank you ?, Ray.
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February 2022 by Jean Blaisdell
Great service took mower in to get winterize did a fast wonderful job Thank You RANDY..
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February 2022 by Gary Gefell
Everything you need for your Cub Cadet
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February 2022 by Harris Guilmette
I visited twice before my final purchase appointment and I found them to be very informative, willing to listen, and NOT pushy. So far it has been an entirely positive experience.
