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“6000 mile service. I mistakenly arrived 30 minutes early for the appointment.
Service department said "no problem,we'll get it in and get you on your way. As they did. Service great as always.”
“I've had the pleasure of having my vehicle fixed on a number of occasions at North Coast Auto. Very professional service individuals who took care of what needed fixing. I originally went in for to have them look at what I thought would be a new muffler installation. It turned out that they could fix the muffler without charging me 1400 for a new catalytic converter and muffler system. I immediately liked these guys when I realized that they just saved me $1,000 instead of charging me. Then I went in again for a because my check engine light was on. It turned out to be nothing and I don't even think they charge me for that visit. All in all, I just trust that North Coast Auto will take care of me and my vehicle and I don't have to worry about them overcharging me. It's good to find a mechanic you can trust who is also courteous and professional. Highly recommend”
“Tom and the rest of the staff at Garber was fantastic. Went above and beyond and earned my business. Communication and responsiveness was perfect. Was treated like friends and family. Will definitely be a repeat customer.”
“I just bought a car from Justin Larson at Van Bortel of Rochester and had a great experience. Justin was so customer oriented, he made the process easy. Mackenzie was great and, like Justin, very patient with my questions. She made sure I understood the bells and whistles of my new car. Jared Hobbs helped me quickly and efficiently with all the paperwork. Justin made himself available after the sale and assured me that I can come back to ask questions when they arose. The service department is great and do the job thoroughly, effectively and so politely, like everyone I came into contact there. Highly recommend!”
“It was an excellent experience working with Bradley. Not high pressure at all, was very knowledgeable about the product and just overall great to work with. Would highly recommend him to anyone looking for an Acura”
“They were able to get me in quick. Amazing work, Honest and pleasant on the wallet. I'll definitely be going back the next time I need work done an any of our vehicles!”
“Out of all of the Honda’s I’ve been to, IDE Honda in Penfield genuinely is the best and most efficient! Everyone is always so warm and welcoming and genuinely cares, especially Yousef Abusbeih and Jim Milella with whom I had the pleasure of working with for my last visit. The environment is upbeat, positive, and the staff genuinely strives (and succeeds!!) to make customers happy and cared for! The waiting area is also very nice and very clean, which is a great plus! They are very efficient but thorough, IDE Honda in Penfield will always be my first choice! Thank you again Yousef and Jim as well as all of your staff!”
“My parents bring their cars here and we're raving. Had a great experience. Love the breakdown report with all the images. Easy for off hours drop off and pick up.”
“Bmw is the best! I am on my forth one!
Management at Bmw of Rochester, from the General Manager, to the Service Manager Doug, Pete the finance manager! They have all been so accommodating and always go above and beyond to keep their loyal customers happy as well as new!
Many companies try to bait the new customers in for a sale, but here they take care of their existing ones even 4 cars later!
HIGHLY RECOMMENDED!!!”
“I just bought a 2018 Honda civic, this was my first time buying a car through a dealership. Everyone was so helpful and nice! Timothy was very helpful showing and getting me into the car the same day. I look forward to working with them in the future! I'm in love with my new-to-me car and couldn't be happier with my decision to purchase through Garber!”
“I enlisted Arete to install PPF (paint protection film) to the first new car I've had in 30+ years. They took the time to answer my questions, show me how it's applied and how to properly care for it. Overall a great experience and the bonus is that they're local and answer the phone!”
“Ethics Trust and Family. Coming in I was already nervous. Vanessa broke down the process Her AAMCO does with every vehicle for diagnostics. The explanation of my situation while not what I wanted to hear definitely allayed many of my concerns operating my vehicle and also gave me advice on what to do moving forward. Nothing was pushed only facts given in a calm concise and friendly manner. I left feeling like I found a place I'll be bringing any vehicle to for my transmission concerns. Thank You again to Vanessa and Her Team at AAMCO. Sad news Delivered with Care and Grace. :)”
“Highly recommend the Ding Doctor for paintless dent repair. Did a phenomenal job on our brand new vehicle which experienced hail damage. Looks like it rolled off the factory floor! Very professional and we had our vehicle back in less than two weeks.”
“I had the best buying experience. My sales representative, Dan Bresnan, was the best and no pressure. Thanks to Dan I am driving a 2025 Honda HRV and just love it.”
“2024 Audi software update needed and Audi Rochester made it a breeze. Nice waiting area and update was completed early. So very happy camper. Service has always been excellent over the 3 years we have been in the area.”
“The owner went out of the way to drive me home while my car was being repaired. I asked hime to take it for a spin in hopes, he would hear the same - intermittent - sounds I heard. he and his technician nailed the problem. He did an excessively thorough work at a very reasonable price. He took pictures of what was wrong with my car so I could provide proof for warranty service.”
“Sam and the team were very helpful and courteous.
They worked hard to get me the best dea and apply as many discounts as available to me for my lease.
It was a wonderful experience as always. (This was our second purchase @ Jessica Chevcrolet)”
“I rarely leave feedback but Morris Automotive provided such exceptional service that I'm happy to leave a review. They were quick with getting my student daughters car in and repaired. Great communication, great service, and a level of honesty that is rare 8n the repair industry. As an out-of-town dad, it's a good feeling that there's is a quality shop nearby for our needs. A+++++++”
“Joe and Mike and staff are the best!! Very professional and trustworthy! We have been going there for years with feeling confident in the quality of their work. Ex: we had a part to be replaced, we got the part recommended by Joe, they put it in and didn’t charge for labor! A Ford dealership quoted us $500 for parts and labor!!! Happy day!!”
“After looking at vehicles at several different dealerships, we ended up here. Dwayne was an incredible sales person-- excellent communication, kind, patient, and very personable. There was absolutely no pressure, no gimmicks, nothing. He stood out among the rest of the car salesman we had talked to that day! He made the process as painless as possible.
The business person, Jake, was also exceptionally friendly!
Finally, we had one tiny issue with the vehicle and needed to bring it in real quick. Kristen was absolutely attentive and professional, and had the issue taken care of immediately.
I HIGHLY recommend shopping here for your next vehicle!”
“We have leased 8 vehicles from Hoselton. The first two were Toyotas, the rest were Nissans. That includes a Rogue in June, 2024 and a Murano that will be picked up on 8/13. Our salesman through all of the leases has been Tim Lippa. Tim, followed by the service departments for both brands, are assets to the Hoselton Auto Mall. There are many options available to us but no need to go anywhere else when you already have the best experience with such a consequential purchase.”
7:30AM - 6PM
800 Panorama Trail S #100, Rochester
Auto Repair
“It took about a week for me to get all set . But it was my history on why , but they’d guys took care of me and went above and beyond ! So happy I am back on the road!!”
“I had never used Gearhead Automotive before but their business was recommended to me. When I had a sudden problem with my van, they were immediately responsive and willing to look at it the next day. They were quick to diagnose the issue, responsive, communicated well with a very fair quote and my van was ready in a timely manner. I would recommend their business to anyone who is looking for an honest and reliable mechanic. Thank you Travis!! I will definitely be back for future needs.”
“Hello, I have been apart of the Mercedes Benz family for some time. Dating back since 2019 in fact. Since joining, I absolutely adore the camaraderie that comes with this experience. Merahya, has assisted me for every one of my scheduled maintenances and she is such a pleasure. Easy to communicate with, breaks down great payment options, even accommodating beverages. Update alerts are available, even asking how each and every customer is feeling. I couldn’t have asked for a better experience. Thank you!!”
“I received a call from Tom Reynolds inquiring about any interest I may have in trading in my current Trax for a new updated model. I declined the offer. He was understanding, not "pushy" and offered his assistance in the future should I/we ever need it. Hearing the honesty and respect in his voice I decided to proceed and inform Tom that my husband may be interested and had been looking at the Chevy Colorado with the Crew cab but I wasn't certain if he was ready to purchase at this time. Again, Tom offered his services, without being "pushy", whenever he was ready. I discussed it with my husband. We gave little notice that we were on our way to the dealership and yet Tom still was honest, respectful and helpful; treating us as if we were his only clients in the dealership. We started the buying process looking at one truck but over the weekend we found another which peaked our interest even more. Tom went out of his way to get us that truck to take a look at and had another waiting just in case we needed more options. Tom Reynolds is a great salesperson who treated us with respect and not just another sale. It took less than a week from that phone call from Tom to having a new truck in our driveway. Thank you Tom and West Herr of Rochester.”
“No one wants to have an accident, but Matt guided us through what to do seamlessly. Very knowledgeable! Samantha, in the office, did a great job with communication. The collison work was outstanding! We highly, highly recommend Hawk Collison and Frame!!”
8AM - 5:30PM
7494 Victor Mendon Rd, Victor
Auto Repair
“They are a very professional shop. I was worried that my Mini Cooper service would be very expensive but their service is excellent and at a reasonable price. They took me out of a difficult situation multiple times going out of their way to help. Scott is awesome and I can't say enough good things about this shop. ???”
“CARS gives extraordinary service at very reasonable prices. Tim is an honest and great mechanic, EXTREMELY knowledgeable, and a great all-around guy.
Five-star rating!”
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“Bruce and Hunter are absolute legends! My band Tea Eater from NYC was on tour and our car was having issues. They fixed our car within 30 minutes of bringing it in. We would have missed our gig without their help. Thank you!!”