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“Tom and the rest of the staff at Garber was fantastic. Went above and beyond and earned my business. Communication and responsiveness was perfect. Was treated like friends and family. Will definitely be a repeat customer.”
“I just bought a car from Justin Larson at Van Bortel of Rochester and had a great experience. Justin was so customer oriented, he made the process easy. Mackenzie was great and, like Justin, very patient with my questions. She made sure I understood the bells and whistles of my new car. Jared Hobbs helped me quickly and efficiently with all the paperwork. Justin made himself available after the sale and assured me that I can come back to ask questions when they arose. The service department is great and do the job thoroughly, effectively and so politely, like everyone I came into contact there. Highly recommend!”
“Couldn’t have asked for a better experience. My brand new car was covered all over in hail damage from a recent storm. I’m very particular about how my cars look but Nick and the team did an incredible job making it look like it just rolled off the lot again. The whole experience from start to finish was fantastic. They were able to work with insurance directly so I had the easy job of just dropping it off and picking it up when it was ready. Communication during the whole process was great so I knew where they were at the whole time it was being worked on. I’m so happy with how everything went and will be making sure my family and friends use Saxby’s going forward.”
“Out of all of the Honda’s I’ve been to, IDE Honda in Penfield genuinely is the best and most efficient! Everyone is always so warm and welcoming and genuinely cares, especially Yousef Abusbeih and Jim Milella with whom I had the pleasure of working with for my last visit. The environment is upbeat, positive, and the staff genuinely strives (and succeeds!!) to make customers happy and cared for! The waiting area is also very nice and very clean, which is a great plus! They are very efficient but thorough, IDE Honda in Penfield will always be my first choice! Thank you again Yousef and Jim as well as all of your staff!”
“I had the best buying experience. My sales representative, Dan Bresnan, was the best and no pressure. Thanks to Dan I am driving a 2025 Honda HRV and just love it.”
“Service was quick and professionalThe driver was such a pleasant friendly nice guy I will highly recommend you guys to my friends and familyThanks Northside salvageHappy Customer ??????”
“2024 Audi software update needed and Audi Rochester made it a breeze. Nice waiting area and update was completed early. So very happy camper. Service has always been excellent over the 3 years we have been in the area.”
“Sam and the team were very helpful and courteous.
They worked hard to get me the best dea and apply as many discounts as available to me for my lease.
It was a wonderful experience as always. (This was our second purchase @ Jessica Chevcrolet)”
“Hello, I have been apart of the Mercedes Benz family for some time. Dating back since 2019 in fact. Since joining, I absolutely adore the camaraderie that comes with this experience. Merahya, has assisted me for every one of my scheduled maintenances and she is such a pleasure. Easy to communicate with, breaks down great payment options, even accommodating beverages. Update alerts are available, even asking how each and every customer is feeling. I couldn’t have asked for a better experience. Thank you!!”
“After looking at vehicles at several different dealerships, we ended up here. Dwayne was an incredible sales person-- excellent communication, kind, patient, and very personable. There was absolutely no pressure, no gimmicks, nothing. He stood out among the rest of the car salesman we had talked to that day! He made the process as painless as possible.
The business person, Jake, was also exceptionally friendly!
Finally, we had one tiny issue with the vehicle and needed to bring it in real quick. Kristen was absolutely attentive and professional, and had the issue taken care of immediately.
I HIGHLY recommend shopping here for your next vehicle!”
“We have leased 8 vehicles from Hoselton. The first two were Toyotas, the rest were Nissans. That includes a Rogue in June, 2024 and a Murano that will be picked up on 8/13. Our salesman through all of the leases has been Tim Lippa. Tim, followed by the service departments for both brands, are assets to the Hoselton Auto Mall. There are many options available to us but no need to go anywhere else when you already have the best experience with such a consequential purchase.”
“No one wants to have an accident, but Matt guided us through what to do seamlessly. Very knowledgeable! Samantha, in the office, did a great job with communication. The collison work was outstanding! We highly, highly recommend Hawk Collison and Frame!!”
8AM - 5:30PM
951 Panorama Trail S, Rochester
Auto Parts
“This was my first time getting repairs at this facility, however, I was treated warmly and was kept updated on the process from start to finish. John, the representative who assisted me, was up front and honest about what could or couldn't be done. When my repairs were done, what I was a told wasn't a possibility, was done. I'm truly impressed and thankful and would go back if I or someone I know needs assistance.”
“Karen and Daryl are both incredibly kind and really helped me out of a stressful situation! They made everything so nice and easy. Highly recommend if you ever need collision repairs!”
8AM - 5:30PM
NY-5 &, US-20, West Bloomfield
Auto Parts
“CARS gives extraordinary service at very reasonable prices. Tim is an honest and great mechanic, EXTREMELY knowledgeable, and a great all-around guy.
Five-star rating!”
8AM - 5:30PM
7494 Victor Mendon Rd, Victor
Auto Parts
“They are a very professional shop. I was worried that my Mini Cooper service would be very expensive but their service is excellent and at a reasonable price. They took me out of a difficult situation multiple times going out of their way to help. Scott is awesome and I can't say enough good things about this shop. ???”
“I took my car to Rochester collision after reading excellent reviews to get my car repaired I picked my car up today it was clean inside and out it looks better than the day I bought it”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Auto Parts
“Awesome. Would highly recommend. They keep you updated almost daily during the week with text updates as to where your car is at in the process and give you a timeframe to expect it to be completed. I was also shocked when I opened my car door and it had been detailed inside and out. Thank you!”
“Numerous issues at a different GMC dealership located in Canandaigua, I decided to give Hazelton a try. I called with an issue with my 2020 Yukon. The Service rep was knowledgeable and efficient. He scheduled my appointment, which was only a few days out. My truck was taken care of within one day. I found their pricing to be extremely competitive. Other than having a difficult time navigating which building to go to, I give them a five star review.”
“Great guys! I had an Interstate Deep Cycle battery that was a year old for my dump trailer. Went to install it for the summer season and it wouldn’t dump the trailer. Took the battery over they thought it might only need a charge but that would take till tomorrow. They gave me a new one and said have a nice day! That is service that keeps you going back time and time again!!Thanks again!!”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Auto Parts
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“You never *want* to have to buy a car because your old one died. But, I recently found myself down one Jetta recently, and after doing a cursory search of the Rochester subreddit, I heard many good things about Jessica nee Molye Chevrolet.
Not only were the Bolts on my mind for the ecofriendliness, but the tax credits and price point made it all the sweeter. After reaching out using the online portal, I soon heard from Sales Specialist Karen.
Karen was kind, attentive, and client-centered. Did I want to chat over the phone, or did I prefer email? What is my commute like? Have I driven an EV before? Karen was not pushy in the least, and in point of order, she challenged me to think on my driving needs and what model would be most appropriate for my use case.
I saw Karen speak at a public green energy event in Lima, and was won over by her affable and pragmatic pitch for driving electric. In truth, my adoption is less to do with being ecofriendly, but seeing family and friends go electric with little hassle, and enjoying some sweet, low maintenance cars as a result.
Karen was a breath of fresh air in a market of "sign, sign, sign" sales associates, and supported me from salutation to sale. The day I picked up my car, I was just behind a fella who was on his 7th truck bought through Jessica Chevrolet - and I can certainly see why!”
“I inquired about an vehicle through their online question submittal. they contacted me the next morning and I set up an appointment for later that day to test drive it, and was put in contact with(the best salesperson I have ever had ) Kaya. I loved the vehicle and put a deposit on it. I couldnt take it home that day because it was having recall work done on it. i was supposed to pick it up a few days later ,but they were still waiting on a part. I work out of town most weeks , and with me being out of town the next week , I couldnt get back up there to close the deal until the following saturday. Kaya went far above and beyond and drove the new vehicle to my house in Syracuse dropped it in my driveway and drove my trade in back to Rochester!! I docusigned every thing and never had to return to the dealership. very good dealership & Kaya is a GREAT salesperson & I have zero "buyers remorse"!”
“Derek was so amazing! Another dealership mislead me and I almost ended up in a horrible deal! He was able to get me out of that and into my new Outlander in less than 2 days!!! Will be returning for my next car when I need to! Awesome warranty to!!”
“Excellent experience (again). Ed's work is top notch. He goes above and beyond with the insurance and rental car coordination making the whole experience positive. Hopefully we won't need to use him again, but that's where we would go. Can't recommend strongly enough.”
“Brent is the man when it comes to making things right. He is very helpful in ordering parts and doing service on my Street Glide. Thanks again Brent and you earned a loyal customer.”
“Great establishment Fantastic service staff work as a team very informative would highly recommend I will do business with them anytime in the future And my GMC looks beautiful again Thank you”
“Good selection of used vehicles. The salesman was great to work with as I test drove several vehicles. There was no pressure and the buying experience was excellent. The vehicle was delivered impeccably cleaned, freshly waxed, and full of fuel. I recommend this dealership.”
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“6000 mile service. I mistakenly arrived 30 minutes early for the appointment.
Service department said "no problem,we'll get it in and get you on your way. As they did. Service great as always.”