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February 2024 by Schoharie Creek Sanctuary
This is the worst company I have ever worked with in any capacity. The lack of communication amongst their various teams is insane. They were months and months behind schedule, didn’t have the correct information in their file about where our existing line was, and tried to come out and trench 600 feet of our yard without asking. Our project manager Ben has never even been to our place, doesn’t call back or listen to VM, and lied to us about where the guys installed the inverter and said they didn’t touch our brand new siding. Guess what, it’s screwed right into our siding. Please don’t trouble yourselves with these folks. It will be a nightmare.
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January 2024 by byrnej2a
Kasselman Solar installed these amazing REC 410W Solar Panels as well as an EV wiring/outlet and a Generator Transfer Switch all in the same week. From beginning to end it was a pleasure to work with everyone involved. They are Gold Status from NYSERDA an important status for installation. Pricing was fair and the same cost as other quotes though Kasselman had the latest Solar Panels. They offer a good bridge loan if looking to extend the payment. Tax credits are about 30% off, so its really worth installing panels now.
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December 2023 by Maria Schumaker
We cannot thank Kasselman solar enough for the outstanding job they did with our LG panel install. We were so happy with the workmanship and the process from start to finish. Tim one of the installers was very efficient and knowledgeable with the work that was done. When choosing someone for solar, look no further than Kasselman Solar! Thank you Dave and your team for all the help!
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December 2023 by Steven Schumaker
We had an LG system installed recently by kassleman solar and we could not be more happy with the quality of the work and the system that we purchased. Our salesman Leo was thorough and also an excellent communicator. Our lead installer Tim was extremely knowledgeable and professional and we can’t thank them enough for their work on our system. When you want to go solar, look no further than Kasselman Solar!
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December 2023 by John Bonhotal
Kasselman was on top of every facet of our solar array installation. They were excellent at communicating by anticipating my questions, alerting me to milestones in the process, and in response to my calls and emails. Their installation and electrical crews worked quickly, efficiently, and effectively right down to the completion and clean up.
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December 2023 by Alan Kowlowitz
Kasselman has been great to work with. Their staff seem to be all top notch, courteous, knowledgeable, and efficient. The use of e-signing has made the completion and submittal of paperwork relatively painless. We especially appreciate Kasselman's prompt and responsive communication.
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November 2023 by Randy Rose
I added solar to my house this fall. Kasselman was the first installer to reach out and they were incredible throughout the entire process. I was pleasantly surprised at how professional, clear, and open their communication style is, how the project manager stayed in constant comms with me throughout the process, and how efficient the installation crew was. They graciously answered all of my MANY questions, and when I requested changes to my plan, they pivoted quickly to support my requests. To a person, my experience with Kasselman was excellent. I highly recommend Kasselman for your solar needs!
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November 2023 by eriktr
The installation was on time and according to the agreement. It was on a detached garage and none of the installation was obtrusive or affected the curb appeal/view of the house.
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November 2023 by Jillian Carter
Pleasant experience from start to finish. We were guided through every step of the process. I'd had salesmen from other companies come to the door in the past and it always felt a little scammy, but with Kasselman I felt confident dealing with a company that's been established in our community for decades and they proved to be professional and reliable. Very happy to have used Kassleman for our solar panels.
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November 2023 by Paul Cummins
We had a great experience with Kasselman Solar. We had done some research on solar providers and Kasselman was recommended to us by a colleague. The process from start to finish was excellent. Everyone we met along the way was friendly, knowledgeable and professional. The installation went well and we are very happy with the result. I can highly recommend the Menands team if you are considering solar in the Albany area.Service: Installation
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October 2023 by Heather Torrey
Kasselman handled the installation of my solar system from quote, to assistance with financing and NYSERDA paperwork, engineering, permits, adding necessary strictural. support in attic, installation, set-up of the monitoring system, dealing with National Grid for net metering, and then customer service follow ups. All went very smoothly, and the entire process took about a month, which was less than I expected! There was communication at every step and they answered all of my questions very timely. Excellent and professional at every stage!Since net metering began, I've been fascinated with the monitoring app. I can see production and usage every fifteen minutes. Due to this, I've noticed what in the house uses the most energy (hot water heater, which I now plan to replace with something more efficient!). The A/C is now replaced with a heat pump and my export of electricity has grown! Of course, very rainy days mean less created, but even cloudy days allow the panels to work well. I am really happy. As time goes on, I will edit to add when repairs are needed, but I anticipate excellent support and service. Kasselman is highly recommended!!
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October 2023 by Timur Qader
The experience was seamless. Many times you go into these large projects not knowing if the partner you select will live up to expectations. From the initial inquiry to the planning all the way through installation, this was a very comfortable experience. At no point in time did we feel they did not have our best interests in mind. Our install was a 72 panel array with trenching and all the things inbetween. They did a tremendous job from our project manager to the guys on the ground. They were thoughtful about our property and made sure they minimzed any impact to the land. From the electricians to the installers to the guys doing the trenching to the PM and the upfront sales folks; they are top quality and you can feel assured they'll do the job right for any sized project.
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September 2023 by Andrea Chen
This is the kind of review I love to be able to write! My experience with Kasselman and every employee I had the pleasure of working with was pure professionalism, punctuality and personability. In other words: PERFECTION.I’ve waited to write this until my system was fully up and running so I could give a comprehensive review. It’s working like a charm.From my first phone call with Samantha to set up the meeting with my sales guy, Peter Gonzalez, to the visit from the site technician, Jason, to my project manager, Brandon, to my project foreman, Ray, and their electrician, Alec, and the four installers, Ryan, Laquan, Chris and Rodger, everyone was friendly, knowledgeable, on time, and just amazingly good at what they do.This team literally does EVERYTHING right down to the tiniest details. I researched four companies, met with three and ultimately chose Kasselman for their phenomenal reviews and BBB accredited A+ rating and just how buttoned up their process is. And I couldn’t be happier with my choice.The entire process was painless, seamless and, dare I say it, actually FUN. I don’t particularly relish having contractors in my home but they were so thorough in cleaning up after themselves it was almost as if they’d never been here. And Peter showed up after everything was done to take super cool drone footage of my project.Solar is a big investment and my efforts toward finding the “just right” vendor took some time but, hopefully my review can help lessen that effort for anyone else looking to do solar. Make your life easier and just choose Kasselman—you’ll be happy you did ?
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September 2023 by Marie Grabher
I don't understand this company. They installed a solar system for me in 2021. At the time, I told them I'd be interested in a battery system at some point in the future, so they installed an inverter in preparation for that eventuality.For well over a year, I've been trying to get them to give me a quote on the back-up system. A project manager will call, take the info, and never get back to me. I've gone so far as to email the head of the company in an attempt to get their attention. Apologetic phone calls followed, and the same thing, no follow up.Now that the back up systems have a tax credit on them in NYS (thanks Joe for the Inflation Reduction Act!) I am very eager to get the system installed. Left a message with Kasselman a month ago. Nothing.If you're looking for a company who will respond to your inquiries after they've gotten your money, Kasselman is not it.
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September 2023 by Tiffany Ash
I have not personally installed but have been interested in solar. But the work that iv seen across the street has led me to believe this company is a farce. Most employees get high on there breaks which is visible to anyone who can see in their vehicles, not to mention some seemed intoxicated, the yelling out of curse words and obscenities is very unprofessional. Literally heard one worker say “this won’t work” and what I was assuming was the Forman (maybe 21 years old with long hair in a ponytail) said “just send it” thoroughly disgusted with this company and hope they can move forward without such unprofessional personnel. Otherwise I see many more complaints coming
