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September 2023 by William Valentin
Evan adwar lied to us and said for two weeks he said he couldn't pull our credit but that was not the truth because Cross country would not do loan because he was not be truthful with them either. During this time they did 4 hard pull on our credit. Evan told us not pay car payments and mortgage because they paying off cars and they would get there money back after refinance but since we did not get approved they would pay our late now they don't answer phone and don't want to give refund. The owner Todd Adwar thought his weekend was more important handling this issue.
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March 2023 by Claudine Harrison
Buying our first home was anything but enjoying. Almost half way through the process the bank cancelled our loan and later was declined by 2 other lenders but thanks to Brendan and his collegues we were able to close to that very home 3 weeks later. He was on the phone with me every step way and assured me and my family that we will be ok. To this day I still rave about what a great experience I had. I would reccomend him and this team 1000 times.Keep up the phenominal work Brendan!
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November 2022 by edwin gutierrez
He’s very personable and maintains great communication. Would definitely recommend
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November 2022 by Larry Conti
GREAT CO. TO DO BUSINESS WITH
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November 2022 by Kate M
Naybi and Julio are the best! Naybi took the time to explain everything to me and answer all my questions, ask for Naybi she's the best
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November 2022 by Hyacienth Na'anmiap
The bank observes all due diligence, through out the loan application process, and my mortgage officer, William Forte & his team were very supportive.
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November 2022 by G Man
Natalie is the best loan officer you could work with. She is very knowledgeable, helps you every step of the way and works extremely hard to get you the best rate possible.
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November 2022 by Paige Montgomery
ICG Was A Wonderful Company To Process Our Refinance On Our Home. Jason, Rebecca and the entire team were so professional. We would definitely use ICG again in the future.
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November 2022 by Victoria Smith
This has been a terrible experience overall. It is now March. We've been working with this company since before Christmas to refinance our home. The "man" we've been dealing with - ALEX FURTADO has been pretty unprofessional in my opinion, texting, taking forever to get back to us or rushing certain things so that he could leave early for the day.
Just recently I called Alex with a question and he went on to tell me that the entire branch he worked in was being shut down and that the entire staff was going to a different company. He proceeded to bad mouth the company and co workers. This immediately raised red flags for me, even though I've had a weird feeling about this situation the whole time.
A couple of nights ago, my husband reached out to Alex with a question and was told that he was no longer handling it, but that we should receive a call or some kind of contact from the person taking over. We haven't heard from anyone. Today I sat down and have called 10 different numbers - that company and any other number I can find in our paperwork. Some ring and cut off, others have a voice-mail but haven't called back.
I've given up. I sent an email, hopefully someone will see it or this review. We are done. Please research companies or go with someone trusted, don't make the mistake we did.
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November 2022 by Edith Espada
Always willing to explain everything and was always available when we needed her. She looked out for our best interest.
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November 2022 by Nazir Mahmood
Jing and her team get the job done. The process was super simple and we closed with any issues. Great experience and great people!
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November 2022 by Alex Shortov
ICG is my preferred lender of choice. Big part of it - my relationship with the loan officer Richard Byllott who represents ICG well and does what's necessary to have a competitive deal closed on time.
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November 2022 by Antonio Mitchell
We were looking to refi our mortgage to get a fixed rate. Danielle Mallon of IGC was our loan officer. She works out of New York office and we were skeptical about doing an out of State transaction. Danielle prove to be a person anyone would be proud to have as their loan officer. She is professional, proficient, has exceptional customer service skills, and is a person of integrity. She stayed in communication with us being intentional about keeping in communication and taking care of all our concerns with researched explanations to our questions, with detailed and clear instructions. As a representative of ICG, we would recommend ICG and Danielle Mallon to anyone looking for a mortgage or refinance. Her and her team worked together to give us an experience we will never forget. Our transaction was completed in a timely manner and we are grateful for ICG for being a company involved in the process.
Antonio, Deborah, and Christopher M.
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November 2022 by Andy Moss
So, we refinanced our home in order to save money (lower payment and interest rate) and pay off creditors. This was at the height of the pandemic, and I was forced to give up a sizable portion of my income. Daniel assured us this was a good time and got us a very competitive loan rate. All cost estimates and timeframe were accurate. Daniel and his team were very knowledgeable about all aspects and if he did not know something he would get the answer. Payments were as promised, and this was one less worry for my wife and me. I would definitely do business with Daniel and ICG again and would certainly recommend to anyone looking to finance or refinance! Great Job Thank You!
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November 2022 by Ana Aiello
Danielle Mallon is and always will be our agent. She was absolutely outstanding. Danielle was very clear to communicate and always had our interests at heart. We’ve purchased many properties commercial and personal and have never had someone like her. We will always reach out to her for our banking needs now.
