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February 2024 by Sadie P.
No complaints. Pleasant experience and lines were super quick. The entire store was well organized and clean. We found everything we needed.
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February 2024 by Nafi Billah
My dad has been sick for the last week and we been low on groceries. My sister and my mother were accompanying me to get some vegetables and diabetic vitamins for my mom. Originally we were able to walk in just fine we showed the lady in the front our card and continued to do our grocery shopping for an hour. As we walked towards self check out the same lady from the front came and stopped us checking our Costco card and stating that we cannot shop here after we spent an hour shopping. I understand there’s a policy held for members shopping assuming for safety and product protection … but letting us in … wasting our time and following us all the way to check out from the front felt extremely uncomfortable. I’m going back to get her name with my father and I’ll post it here and speak to upper management. There should be no reason why shopping at a grocery store should feel this discomforting. The only reason I don’t want to give this place a one star is because everybody else was truly nice and quite helpful while shopping.. just one really bad experience from a worker.
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February 2024 by Winny L.
Nice and spacious location for Costco... large parking lot with ample spot and best of course parking is free. Just remember where you park your car. Inside is just as big and aisles are marked so it makes it easy to find what you are looking for. This location is easy to find things most of the time... came here a couple of times for specific items and able to find it. Great for Costco members. Staff is helpful and will direct if one cannot find specific items. Fresh salmon here is great for making sashimi - yum! Holiday shopping is great here especially for party items. Candies, chocolates, platters and all. Check out is easy - can either go to self-check out or to the register and staff is helpful as they make the checkout process quick and seamless.
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December 2023 by Cher Y.
Fresh red snappers are so sweet! Top quality! So well cleaned! This location is a lot smaller than the Westbury one but often has fresh red snappers.
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September 2023 by Kennedy B.
Love shopping here. Get to eat lunch for $1.50. The strawberry sundae is only $2.99. During the heat wave this past week spent a lot of time in a walk-in cooler shopping for grapes (regular red, and green; also the sweet black grapes from Australia). The pharmacy has been providing me with pain relief for many years. Can't wait until management supersizes this location. The rotisserie chicken for $4.99 is the first item in my shopping cart. Competition for these chickens freshly out of the oven sometimes feels like a sporting event. One-stop shopping for tires, books, clothing, holiday business gifts, and grocery store items.
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September 2023 by Stacey-Ann M.
Welcome to Costco, the only place that you pay to shop at and they treat you like a criminal. This may be my last year of membership unless something changes. It never use to be like this but in the last several months I've noticed a shift in the quality of service. I was accosted three times during my shopping experience to see my Costco card. If that wasn't enough, I also had to show my license as proof that my membership card is mine. This is disgusting! They don't even check your ID this much at the airport. The employees at self checkout are like little thugs. You can not shop or checkout in peace. The wife of a couple that was shopping was stopped by the police (Costco employee) because her husband wasn't standing with her. She had to get her husband to come over to complete the purchase. This is not what we paid for. This whole company needs an overhaul in customer service. I hope this is not a nationwide thing because people will choose other retailers instead. They need to find another way to handle whatever the issue is they're trying to remedy because you are treating your customers like trash.
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June 2023 by Steven L.
I have shopped at this location several years without any problems until now. Today, I went to the store to pick up some Kirkland products, and after shopping for over two hours, I was set to spend more than $500, I was using my wife credit card for years, because I only have a Mastercard. However, the cashier and manager told me I couldn't shop with my wife credit card! When I asked the cashier to clarify the policy, she stated that I needed my own credit card, I have credit cards but they don't take mastercard! They had not sent out a prior notice to me before the change of policy. we won't be returning to this location. I hope in the future their employees receive better customer service training. The manager could have handled the situation differently. Due to the lack of prior communication, my time was wasted without any reasonable solution offered.
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May 2023 by Pedro J.
My partner and I have shopped at this location several times without any problems until now. I hold a BJS membership, while my partner is a Costco member. Today, I went to the store to pick up some Kirkland products, and after shopping for over two hours, I was set to spend more than $700. I was transparent about using my husband's membership and even had their credit card. However, the cashier, Viviana, and manager, Nicky, told me I couldn't shop with "someone else's membership." When I asked Nicky to clarify the policy, she sternly stated that I needed my own membership to shop. What was more upsetting was that she didn't ask Viviana to stop ringing up my items, almost as if she was anticipating a reaction. Despite my frustration, I stayed calm. While we won't cancel our memberships, we won't be returning to this location. I hope in the future their employees receive better customer service training. The manager could have handled the situation differently, but she let her ego and unprofessionalism take over.
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May 2023 by pnm400
The best pharmacy. The only disadvantage is that they don’t deliver.
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May 2023 by Kia B.
I've been a member since 2005 and have always used my husband card. Now they have new people monitoring the self-checkout line and after shopping for hours she told me I couldn't check out because the card is under my husband's name. Didn't care to check if my name was on it. She just told me that I couldn't shop there if my name was not on the card. Unbelievable...
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May 2023 by Thomas D.
I went to the store just to pick up a couple of items for my mother who has the membership in her name. I get up to the register and have the card checked, I tell the employee that I am just picking up a few things for my mom, she then calls her supervisor Bill over. This guy was on a complete power trip, yelling at me in front of the entire checkout line. He was saying that I needed to have my own card on the membership. He completely embarrassed me and made me look like a fool in front of the whole store. Do not shop at this costco, go to any other one and it'll be a great experience.
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May 2023 by Jamila S.
If I could give zero stars I would. I have been inside this Costco many times with my service dog and I had no issue. Yesterday I was turned away at the door by one of the employees they had greeting customers. I told him my dog was a service dog and he said he didn't care we can't go in and then I said would you like to see the ID and he said no. Costco policy states the employee must ask is this a service animal? What purpose/function does the animal serve? I was not asked either of these questions. I was so upset I left and called the front desk and told them what happened. My mistake was I should have stayed behind and made sure the employee was taught how to do his job properly. since I left I don't think anything will be done. Definitely never going to this Costco or any Costco. Canceling my membership. Costco should educate their employees on policies and procedures.
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April 2023 by Mark W.
The food court is awful. The food stinks, the choices are very unhealthy - they don't even offer frozen yoghurt anymore - and no salad ? Horrible . I won't be renewing my membership .
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March 2023 by Miguel Almonte
Horrible treatment, they are animals, they don't even deserve a star, they treated me like a thief just because they thought I didn't speak English, never anyone since I came to this country. they treated me like dirt they are the most racist Costco team, They treated me like a thief just because the card was expired and they just had to tell me to renew it and that's it, there was no need to get offended
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November 2022 by Kim Z.
Who doesn't love Costco? Great sales, great people working there and always reliable for the standards. Highly recommend.