“Budget Rental car at Hilton hotel Melville, NY.
Long overdue review. We have rented several a cars from Yvette Sawyer @ Budget Rental car at Hilton hotel Melville, NY over the years and we have nothing but GREAT, Excellent, fantastic things to say about her!
Nicest lady ever & did whatever she could do to help!
We will only rent from Budget from here on out!!! Highly recommended!!!”
“Best body shop hands down. Omar was patient and had great communication even send a video of my car during the pianting process....My car now looks better than when I brought it. They not only painted the car but detailed the inside at no extra charge.......I will absolutely never go to another body shop.”
“The Staff at booking were amazing and personable and courteous! It was made clear that the coverage had to be increased to cover the rental and negotiated the best price! Five days before I checked in to inform them of the insurance I would be using as At booking they were informed that I had two different companies for my cars ! I was informed that the one I used at booking was ok and as I knew it was not the policy that was bumped up had concerns! I emailed copy of the policy and cards to representative at office who confirmed receipt! The day before the event when I was traveling to the church for rehearsal I decided to check in and was told the coverage was not increased when they checked ! From here on in it was a bit shaky as I was speaking to various representatives of the company some who it seemed did not understand the process from my end and even the date of my event was the next day ! I called my insurance who confirmed coverage increase and said they have to ask insurance representative to look at change of coverage as there was an order to reinstate it to its previous coverage a few days later! I asked for a pdf of coverage and emailed to company ! They called and still even after looking at documents said so was not covered ! Response was that they were going to contact owner of cloud 9 for a response ! I called my insurance while at church and representative was kind enough to call cloud 9 spoke to another of their representative on a 3 way endorsing the coverage ! We were told that they cannot take a call as it could be fictitious which I understand and they have to initiate call to insurance! I had insurance write a note on policy to state coverage so it can be seen by any random representative answering any inquiry! After an hour of waiting for a return call I reached out again to cloud 9 prepared to drive out in the morning to sift this out as My event was at 130! The person stated if I was covered then all is well with my delivery to the hotel ! I then received a text 15 minutes later as we were about to commence our rehearsal dinner ! The delivery of the rental be the representative was thorough and courteous even connected my phone to the Wifi of car ! Our rental was amazing and clean we did not drive more that 25 miles between our source to church then to event reception! The return process next day was Smooth with owner meeting me apologizing for mix up. ! They test drove the car and supplied a receipt along with a cap to commemorate the company ! Experience of staff rental in person was amazing however there needs some stability in ensuring the company assets are covered with insurance so customers are not sweating bullets before their event ! An amazing team at Cloud 9 owner is very personable and his employees love the company and are all passionate about their job ! Thank you go Cloud 9 reach for the stars ! Andy”
“IAS, and Robert in particular, have been instrumental in helping me find the car I wanted. Additionally, they went above and beyond to provide me with extensive assistance, which is especially valuable when relocating from Europe to America. :)”
“Ernie’s Body Shop is one I would highly recommend. Ernie is a gentleman who stands by his word. They do fantastic work. His office staff is extremely pleasant as well. Def 5.0 stars”
“Awesome SErvice , always feel like i get great customer service, willing to accomodate me and help me in anyway I need. IF I recall her name is Katelan always has great energy !”
“Not only did Jim price out multiple cars for me- when I picked what I wanted the price NEVER changed!!!! Not to mention it was the best price possible for my 2024 Jeep Wrangler. He made the process so effortless. I picked a car and got it delivered to my house the same day. The most seamless experience EVER!!!!”
“From the moment I walked I into the location Ravie was awesome. He was friendly, took the time to go over the vehicle and was availble for when I had questions. Truly outstanding customer service!! He was the difference maker and I will always comeback here because of his professionalism!!
Thank you,
Pat”
9AM - 6PM
627 Commack Rd, Commack“This review is long overdue and more than deserved by Adam. I bought a 2004 Chevy Avalanche from Chrono in 2021. I have to say that it was the best experience I have had buying a vehicle. I bought it sight unseen and had it delivered. Adam was amazing to work with and delivered on all fronts. The vehicle had a wealth of service paperwork and all neatly organized. Adam took videos and pictures galore so I could see what I was getting. If I needed more, he would have provided that too I'm sure. He was extremely communicative and helpful up and beyond the delivery of the vehicle. He provided a warranty well beyond what others provide, especially in my state. I love the truck and Chrono! Thanks Adam!”
“Decent place. Easy process. Signed a couple of forms and was on my way.Drop off was quick and painless.The car, that was given to me, wasn't that clean; there were still a few items in the car and the car smelled like the previous driver was smoking in it.”
7:30AM - 6PM
22 Hempstead Tpke Suite C, Farmingdale“hello, my name is Mike go Prestia from Farmingdale New York. I have rented a car from Enterprise at 22 Hempstead Turnpike many times. The crew there are always very friendly professional, helpful and always give me a great deal on a rental. The manager Colm is extremely professional, friendly, informative, and assist in anyway he can to let me receive a good rental car. And of course it speaks for itself that Enterprise picks you up and I also needed a ride back home which they accommodated me. Thank you again Enterprise for another great service.
Regards,
Michael Prestia”
“What a pleasure to deal with Christian at this enterprise. Called us to make sure all is ok and extended our rental when vehicle in for repair was not done. Caliber collision worked with then back and forth and were able to leave our rental with caliber collision in farmingdale. Again thank you Christian. You made rental easy.”
7:30AM - 6PM
Nassau, 4750 Sunrise Hwy, Massapequa Park“David is great. Tito and David are a great team. They actually care about the customer. Really helped me get a car on the spot. I recommend this place to anyone who wants to rent.”
“Surprised to read negative reviews about this Budget location.I have been renting here for many years and found the staff courteous and efficient .Never had any issues and will continue to rent here”
“The Commack location is the BEST! Their customer service is UNMATCHED. I have dealt with OTHER LOCATIONS in the past and it was a PURE NIGHTMARE. This location is very easy to do business with. Their management and employees are extremely professional.”
“The adviser were amazing in customer care they made sure I had an understanding of the vehicle function i selected and a willingness to answer any concerns I may have during my rental experience.”
7:30AM - 6PM
450 Sunrise Hwy, West Islip“I've been a valued customer for a very long time. The service is great. The cars are always good. May need a oil change after a week or so. However always meet my needs”
“The Manager there named David is such a nice person. I have dealt with him 2x this month and both times my experience has been great. I will continue to use this location as long as he is there. Great service. I don't like electric cars that my only issue with budget or any rental company”
7AM - 5:30PM
111 NY-109, Farmingdale“Vinnie help me alot in getting the best SUV on cheapest rate. I wasn’t aware of any of the details but he helped me in everything and i have got a great deal. Thank you Vinnie !”
“Catherine and Steve are spectacular. A big fear of mine is to reserve a rental and it not be available like the Seinfeld episode but I never have to worry with Catherine and Steve! They are both such clear communicators and they make this whole process easy. They treat me with the utmost respect and I really appreciate their wisdom and understanding. Every time I go here, they pair me with a great car. I couldn’t ask for a better rental experience.”
“Quick and accommodating experience here when picking up my rental. I got a truck and realized it was a little too big for me so I took it back and Anthony and Valdy quickly switched it out for a car more for my comfort. The whole staff was wonderful down to mike who drove me back home after dropping the car. I only use enterprise they are always amazing.”
7:30AM - 6PM
2900 Merrick Rd, Bellmore“I needed a rental car when my car broke down. Wantagh Enterprise lived up to their advertising! Kevin was very friendly, knowledgeable and helpful. The rental was delivered to my home in a timely manner (I didn't need rush) and I could have ended the rental or extended with a simple phone call. They also gave me a ride home after dropping off the rental when I was done. Great service and friendly people!”
“The staff here makes renting a car a pleasure. Customer service is at top of mind. Warm, friendly, personalized service. The way all businesses should be run. Highly recommend this location! Wonderful people.”
7:30AM - 6PM
434 E Jericho Turnpike, Huntington Station“This specific location, Enterprise on Jericho in Huntington has taken care of me so well multiple times.
Chris, Austin, and Jake really helped when I had an accident and needed a rental. They made sure I got a great car that was super fresh and clean.
I actually followed Chris over from when he worked at the Commack, because a year ago I needed a rental and he made the whole thing worry-free.
Do yourself a favor and come to this specific enterprise for great service.”
“My flight ✈️ was delayed and the rental company at the airport was closed due to the big storm. By the time I got to this Avis the next day I was lucky to have met Yvette who was so sweet and was quickly able to process my information and get me into a car. I felt like she hit a new record..Very pleased with the service here and will be renting again.”