Orleans Ford, located in Medina, NY, serves both the Rochester and Buffalo areas with a wide selection of new and used vehicles, including models like King Ranch and Shelby GT500. The dealership offers competitive prices and flexible financing options to suit every customer. Customers consistently praise the friendly and helpful staff, noting that they are patient, knowledgeable, and eager to assist without feeling rushed. Many customers have purchased multiple vehicles from Orleans Ford, highlighting their positive experiences and trust in the dealership. The staff, including sales professionals and mechanics, are described as great people who go out of their way to make the process smooth and enjoyable. Customers appreciate engaging conversations about cars and the genuine care shown by staff members. The dealership’s owner emphasizes that every customer is treated like family. While some mention small perks like a coffee mug for high-value purchases would be nice, overall, customers are very satisfied with their experiences and recommend Orleans Ford for its selection, prices, and friendly service. Whether buying for the first time or returning for a second vehicle, Orleans Ford is seen as a dealership that prioritizes customer satisfaction and quality service.
