AutoZone Maple Ridge Rd. in Medina, NY is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly, knowledgeable, and helpful staff, with particular praise for employees like Tom, Paul, and Missy, who go above and beyond to assist and answer questions. The staff consistently provides kindness and courteous service, making customers feel comfortable and well-supported. Although some reviews mention a decline in overall quality at AutoZone, the Medina location maintains a reputation for excellent customer service. Employees are helpful not only with car parts but also with other items, such as belts for lawnmowers. Overall, the store is recognized as a helpful, friendly, and reliable place for auto parts and more.
The last place I want to go to is an auto parts store having maybe 2% knowledge on maintaining a car. The gentleman was very helpful and gave me the necessary information. I feel more at ease going in, the location is close to home, so no future worries
January 2025
I live 30 minutes away from 4 different Autozone’s in each direction and go to this one because the staff is so friendly, knowledgeable and helpful.
February 2024
Tom and Paul are seniors. They are always kind and courteous, going out of their way to help me, answering all my questions and never making me feel stupid. The world needs more workers like these two.
