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June 2024 by Valery Piedrahita
0 stars. Awful costumer service, staff is completely miserable and treated people with no respect
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October 2023 by IRIS A SCHMIDT
We went to get new passports. Joe was very courteous, organized and professional. He did a GREAT job processing our paperwork!
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July 2023 by Paul Anthony Licciardi
This can't be real. 48 hours go by and my package that was supposed to be here yesterday haven't moved in same location. I call them and after 50 min go by I get someone to speak to just to tell me to deal with it. That there is nothing he can do. Then said he needs to take another call.
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June 2023 by steve hoose
If you are shipping packages do not use this post office. Every package I ship out of the Medford location sits at the post office for at least 2 business days before there is any movement on the package. I have never experienced this at any post office.
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June 2023 by Micheline Antoine
I bought a new passport from them and paid extra for it to come early over a month later today I tried contacting them and a lady got on the phone, said hi, how can I help you, then I said "hi I just have a question", she said were closed goodbye, then hung up without me saying a word, keep in mind it 11:36 they close at 5:30. I called 4 other times no answer even called on a diff phone no answer WORSE POST OFFICE EVER.
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February 2023 by Gloria Dourthe
This is my favorite post office. The staff at the front desk is always very friendly, efficient and willing to assist. And also their closing hours are a little bit more late than most of the other posts offices, they close at 5:30pm, what makes it more convenient.
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February 2023 by בוריס פנג
This was around 3:50pm to 4:00pm I went to close out my PO Box, the guy at the middle counter helped me to close it out, at first I thought he closed out my PO Box when I gave him my PO Box keys, after I filled out the change of address form I asked him if I was eligible for a refund since I opened my PO Box (medium size) on December 2022 and closed it on February 2023, he's like "no you're not eligible for no refund, I already checked so take care." When I got home I checked online to see if it was really closed I saw that it was still open and that guy nevered closed it out so I had to close it out myself on the site and was able to get my refund to be charged back to the original card. It didn't make sense that he tells me that i'm not eligible for no refund if I had the PO Box for 2 months (paid for the year). if I checked it myself online and it said that I was eligible for it. I forgot his name but he seems to be sketchy.
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February 2023 by Mercedes Dell
So useful place, it's my first carrier that I use when I have to send a package, it's trustful!!
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February 2023 by קלי ווטסון
This was around 3:50pm to 4:00pm I went to close out my PO Box, the guy at the middle counter helped me to close it out, at first I thought he closed out my PO Box when I gave him my PO Box keys, after I filled out the change of address form I asked him if I was eligible for a refund since I opened my PO Box (medium size) on December 2022 and closed it on February 2023, he's like "no you're not eligible for no refund, I already checked so take care." When I got home I checked online to see if it was really closed I saw that it was still open and that guy nevered closed it out so I had to close it out myself on the site and was able to get my refund to be charged back to the original card. It didn't make sense that he tells me that i'm not eligible for no refund if I had the PO Box for 2 months (paid for the year). if I checked it myself online and it said that I was eligible for it. I forgot his name but he seems to be sketchy.
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February 2022 by Toun Poz
They keep Sending my Small Business packages back! The counter person was incredibly rude and insulting. Someone else lied about being the Manager?.. Watch out! Very..Distressing feeling vulnerable about my .ail being SECURE. my nail
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October 2021 by Melanie R.
This post office is the best! I own a small business, and I am greeted by name every time I come in. It feels nice to be known someplace. They are all so friendly , and work their hardest to push the lines out. I appreciate their hard work more than they know!
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August 2021 by josephine boyle
Mailman misses mail to be mailed put! Happens a lot! Today two things to be mailed took one left other one , found it pushed to back of mailbox with todays mail coming to us
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May 2021 by John Noble
Good basic service
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April 2021 by Barbara LaMonica
Excellent service at the desk. My mail carrier is an 11 on a scale of 1 to 10. He is prompt, mail is neatly placed in the mailbox, and the mail is never misdirected! Very polite, pleasant and professional demeanor.
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April 2021 by Rajak Bejok
Standard. Wish they can modernize the drive to mailbox for our convenience.