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April 2024 by Andrew Berry
We've been customers of this location for a couple of years now. We've had our dog groomed there many times and get other products while there. Additionally, we always donate when asked at check out.Today I brought my dog into this location for grooming. The difference was this time she was on an anti anxiety medication prescribed by her vet as she gets incredibly anxious in the car and at the groomer. In fact, last time our dog went there the workers said we should pay extra for private/expedited grooming since she seemed so anxious. During todays intake I was asked if our dog was on medication and I did inform them of the aforementioned medication. The worker - who I do not blame personally at all - informed me that our dog had to be turned away as their policy is to not groom any dogs who are on such medication.My wife ended up calling corporate and asking why and their response was that their policy is in place as they have to monitor the dogs stress levels. To me this makes no sense since the medication inhibits or eliminates anxiety/stress. My wife told the representative that we were told last time we'd have to pay extra for private/expedited grooming due to her anxiety so we got the vet to prescribe the medication.
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April 2024 by Gloria J. Neumair
Staff is always very friendly and very efficient!
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April 2024 by Mary Ahrem
This place was amazing. Answered the phone professionally, confirmed they had what I needed. When I arrived, they showed me where the bag of dog food was and carried it to the register, then carried it to my car. It was my first time here and I am so impressed. Going back to this store instead of the big chain I used to go to. Thank you so much!
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April 2024 by Biohacker27 “Biohacker27”
Their groomers are great and don't break the bank at all. And the products they sell in the store are all of high quality. Great place for pets!
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April 2024 by Bobby P
Great prices and service!
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April 2024 by Holly Steuernagel
Got to spot for my dog and cat stuff
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March 2024 by Jose Montoya Agudelo
Conveniently located knowledgeable team great supplies
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March 2024 by Dee Nuhh
We love this location! They have a nice pet wash area and it's always clean and stocked with clean towels. A few things that I didn't know that I wish I did know was that if you prepay for five washes they give you a good discount. I also didn't know that you have to pay for the wash first. I've been coming here for quite some time and the cashier informed me that you have to pay for the wash first. Nobody ever said anything to me so I didn't know we always paid after her bath. Hailey usually grooms, Harley She always does an amazing job and harley loves her. She will treat your baby like it's her baby!!! All the pets and butt scratchies when we come visit her to go shopping Harley loves her pet supplies plus besties!*Miss Harley cause WHY NOT ?❤️*
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March 2024 by Christopher Hobel (Hobes)
Always good sales on dog food
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March 2024 by Marilyn Dean
Well stocked store, friendly, knowledgeable staff
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February 2024 by Sabrina St. Martin
Super friendly Anabelle. Always gets you with a smile. Helpful and knowledgeable. They used to have puppy parties. I miss those.
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February 2024 by Cisco Granados
My number one stop for pet food and supplies
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January 2024 by Darlene White
We had a bad experience but I would say the management team truly cares for animals and their animal loving customers they quickly addressed my problems and even offered us crickets for our hungry beardie. This is our local pet store and we truly love it so it’s important to us that the relationship be a good one.
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January 2024 by Lisa Kerrigan
The staff is always so great. Thank you for being so kind and friendly. Shoutout to Annabelle, Chris and Tabitha! Great selection of food and treats.
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January 2024 by Constance Johnson
The store has everything you need for your pets, all kinds of pets. I had my two dogs groomed with Hannah And she was terrific. She will be my groomer from now on! Great pet store.
