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November 2024 by J Q.
Very disappointed - this is how they "care" for the animals they profit from - dirty cage, inadequate food, zero stimulation for very active, inquisitive animals, nails overgrown, depressed little creatures trapped in a miserable environment. No excuse. Will no longer patronize this store.
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October 2024 by Claudia Coss
Mackenzie gave our girl the perfect schnauzer cut. Thank you!
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October 2024 by Jessica Woods
Clean store
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September 2024 by Trish Valdez
The store was very messy and had nothing I needed
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September 2024 by Vicki Martinez
My sweet cavapoo Benny got a full grooming done by Hailey! He looks amazing and he feels so good to. Was done within 2 hours of drop off smelling wonderful!! I will be seeing you in a couple of months for his next groom . Thank you!!
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September 2024 by Joanne T.
I had received a coupon for 40% off my entire purchase. I take care of 2 friendly ferals who live in my backyard and I have my two indoor girls. Because everything has become so expensive I decided to travel a little further than my neighborhood pet supplies and take advantage of this coupon. On a fixed budget things are just getting harder to manage but cutting back on feeding my pets and ferals is not an option. Like most pet owners it's them before us . It was easy to get to the store and ample parking. The store was very clean and fully stocked with everything I needed. The staff were extremely helpful and pleasant to speak with. I do recommend this pet supply because of all the things listed.
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July 2024 by Keith H.
I brought our dog in for a nail trim. He is normally fidgety to the point that we have to give him a doggie downer (subscribed script) just to ease his anxiety. I have always been asked if i wanted the Dremel trim, but always turned it down because it cost more. Well the groomer named "Doc" started with the clipper, struggled some as usual, then suggested the Dremel. It worked!!! Our pup actually enjoyed it. Crazy... Thanks Doc !!!
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July 2024 by Z. Rea.
Love this place always a lot in stock
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July 2024 by Carter Brown
Very pleased with the staff and product selection.
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July 2024 by Theresa Suarez
Great variety of pet supplies and name brand healthy options for all pets. Great live selection of pets to purchase and take home and love. Good selection of toys for our fur babies and knowledgeable helpful staff. Very happy experience each time I shop there
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July 2024 by Kevin Krieger
My father brought my Australian Shepherd here and this was possibly the 2nd worst haircut she’s ever had. I’m upset I let my old man make the executive decision to bring her here, but at the same time any place that offers grooming services should know that you NEVER shave a double coated dog. This is an absolute butcher job.
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June 2024 by Richard
After closing the one in Hicksville I missed it. But now I finally found one out where I live and will definitely be going back to this store!
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June 2024 by angelo gatto
I visited Pet Supplies Plus in Medford on June 6th, 2024, around 6 pm and had a fantastic experience. The pets looked incredibly happy and well-cared for, especially the fish, which were in pristine condition. The staff was phenomenal—knowledgeable, friendly, and eager to help. It was clear they are passionate about what they do. I highly recommend this location for all your pet needs!
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June 2024 by Maureen Gabay
I booked a grooming appointment over the phone to make sure there were no complications. When I get there I was told my appointment was last week !! There’s no way because it would only have been 3 weeks from his last. I told her (Hailey) I think her name was. A big blonde girl, it was a mistake and if they could possibly squeeze him in since it was my only day off!! I was told no and she walked away!!!! I’ve been taking my dogs there for years and to be so rude and unacomidating?!?? I will never go back there again . I was told by numerous people that their groomers weren’t great but it was so convenient. So I found Puppy Kutz where so were so nice and ALOT CHEAPER!!!
SHAME ON YOU PET SUPPLIES PLUS FOR EVEN HIRING SUCH RUDE PEOPLE THAT EE ARE SUPPOSED TO ENTRUST OUR PETS WITH!!
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April 2024 by Andrew Berry
We've been customers of this location for a couple of years now. We've had our dog groomed there many times and get other products while there. Additionally, we always donate when asked at check out.Today I brought my dog into this location for grooming. The difference was this time she was on an anti anxiety medication prescribed by her vet as she gets incredibly anxious in the car and at the groomer. In fact, last time our dog went there the workers said we should pay extra for private/expedited grooming since she seemed so anxious. During todays intake I was asked if our dog was on medication and I did inform them of the aforementioned medication. The worker - who I do not blame personally at all - informed me that our dog had to be turned away as their policy is to not groom any dogs who are on such medication.My wife ended up calling corporate and asking why and their response was that their policy is in place as they have to monitor the dogs stress levels. To me this makes no sense since the medication inhibits or eliminates anxiety/stress. My wife told the representative that we were told last time we'd have to pay extra for private/expedited grooming due to her anxiety so we got the vet to prescribe the medication.
