Auto Parts in Mechanicville, NY

“The first issue last summer was non matching colored brake calipers, whatever, returned and sorted out. After that the final straw was the Rear complete struts for my 09 rx350. Installed making noises in the pistons day of. When winter time rolls around, the cheap rubber mounts make every loud squeaking rubber sound imaginable, changing tune the colder it gets. Beginning to understand never put aftermarkets parts these days on your pride and joy, ESPECIALLY SUSPENSION PARTS. And good mechanics will lie to your face when it’s convenient for them, (gas-lit into believing the new noises were not the new complete struts). My genuine advice to this stores manager would be to go through inventory and throw away everything that is certified junk, for the reputation of the store. I’m still in disbelief a year later a company (not oreilly) made these complete struts and thought they were acceptable for any vehicle. Clearly were not tested in cold climates nor bench tested. I’m not even angry at O’reilly’s, just the fact I wasted money, turned my car into a circus mobile in the rear and ruined business with an otherwise decent mechanic, who i think is on account at this store.”

“I went in yesterday with a need for a headlight. The associate ( didn't catch the name) was not only nice enough to find me the cheapest one, but he put it in for me! AND when I turned my car on, hearing squeaking, he grabbed a stethoscope and diagnosed my car with ideas on EXACTLY what I would need to fix it. Very knowledgeable. 11/10 will go again!”

“I had an amazing experience with New Country Toyota of Latham collision center. The technician was very knowledgeable and kept me in the loop when the parts had arrived. They even provided me with a loaner vehicle so I did not have to rent a car. They delivered 5 star service from start to finish.”