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November 2023 by 9 C
Willing to work with customers
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August 2023 by DESIREE M
Luis was friendly, knowledgeable and professional. Great experience with shopping and delivery.
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May 2023 by Mandy Rose
they are all so nice and always have bent over backwards to work with me
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May 2023 by yomari severino
Best ever bryant is very nice and professional
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January 2023 by Ma Izm
You guys are great. Very patient and willing to work with me when I run into road blocks and cannot pay on time. You provide excellent customer service in good and bad times. Thank you RAC!
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December 2022 by Michelle Stafford
They even gave me the price for the tv with what the sign read even though the price had increase that am
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December 2022 by Cody Jack
Product not available in time, corporate texted rather than the store, unable to change store preference, $10 good faith payment still not refunded when website States refundable.
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August 2022 by Heather Weick
I cannot thank Ryan and his team enough for exceptional customer service and extreame understanding! I had a Month when one of my children had surgery and my oldest was diagnosed with Epilepsy after his most terrifying seizure in years. I was Buried in Medical Bills and expenses they were so understanding and kind regarding Payment. That is wonderful, and not something you experience with many companies. They treat you like a PERSON and not just a bill! They understand that life happens, and I cannot say enough about This team! I appreciate you all! THIS IS A GREAT LOCATION! Rent at Mattydale Rent-a-center!
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May 2022 by Kathy Sabine
Mattydale best rent a center always friendly very helpful tu
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December 2021 by Nancy Ann Wilmot-Brower
Because the employees are peeping Tom I had some one come to my apt because I was a few days late 8:30 am neighbors caught them in our back yard peeping in our window and neighbors window the funny part is the store doesn’t open until 10am so why were they peeping in window at 8:30 I also have on video to prove it and Ryan the manager said they were doing nothing wrong so they lost my business so beware of the rent a center in mattydale
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October 2021 by Charles Pike
They have everything
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February 2021 by Lynne Pitcher
Not sure why all these random places keep showing up on my phone. I'm sure you are a fine business but I have never been there. Sorry
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September 2020 by Pete Mccarthy
Nice friendly place emplyees are. Friendly too.
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August 2020 by Marissa Brisson
The WORST customer service I have ever experienced. Not only would they let not me rent something to receive a discount from a prior agreement due to a previous resident at my house, they also will not allow me to return a product purchased THREE days ago because the product they sold me was not what I thought it would be. Super uncomfortable mattress. Also, the district manager who called me after calling the 800 number, basically laughed about my problem. Said that I was told that there are no refunds based on a sign they keep on the bottom of a window and not in eyes view. When I was in store purchasing the mattress no one directly informed me there were no returns/refunds and the receipt I have does not say that either. Offered store credit, but then again why would I want to accept store credit for a company that is so awful to customers? If I could give zero stars based on my experience I would 100%.
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July 2020 by Ryan Secret
The worst location ever. They are intrusive and rude. Lack competence and professionalism. The furniture is raggedy and old and the manager lied to me and said it was new
