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May 2024 by Ronald LaTray
People are knowledgeable about the service and very friendly. Verizon has the best coverage. Costs are high. $35 activation fee per line, and $30 minimum pricing per line on 4 lines. Data is super slow during peak times unless you go to the highest at $65 per line. All free devices are tied to maintaining a 3 year commitment to verizon. Failure to do so leaves you with a bill that's the full retail price per device divided by 36 months and multiplied by the remaining months in the 3 year term. Be careful.
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February 2024 by Jane Laba
Julie is very pleasant and always has a smile even though I come to Verizon frequently.. She is the best!
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November 2023 by Lana Blow
A big thank you to Rodney he helped get my phone working and even helped me with online stuff. It's not the first time he has helped and I appreciate everyone in this store
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November 2023 by Peg Paton
Rodney helped me add a tablet to my account and be searched to make sure I got the best deal I could. Rodney and vis coworkers are always great
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November 2023 by Brianah Work
I came in with a BIG ask - changing my entire plan! Rodney met me immediately and assisted with all questions in a timely manner. He continued to problem solve as issues arose! 10/10
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November 2023 by Sam Rounds
Today I went into Malone Ny verizon after my phone broke and was helped by Rodney. He did a excellent job. Did everything for my claim for me and in a very short period of time. It was an exellect experience.
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October 2023 by Carter Vanier
Very helpful made us satisfied did the job got it done didn’t waste time
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October 2023 by Maggie White
Rodney gave me an amazing experience for being a first time user!!! I came in with zero idea on how this was going to go. highly professional. ask for Rod he is the best
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October 2023 by Ciara Chapman
Rodney did great with changing out my old phone to this new phone. Great service at Verizon. Some staff wanted to help even though we were waiting for Rodney. Great place to go for phone related things.
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October 2023 by Alexis G
Rodney provided excellent service.He helped set answer all our questions and concerns.He also made sure that our new plan aligned with needs and budget. If you go to Verizon Massena ask for him.
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October 2023 by Bonnie Dumas
Rodney took his time and was very helpful. He got my new phone working and got my contacts off my broken phone. The staff here is always great
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September 2023 by Michael Smythe
Rodney was very helpful and knowledgeable. He fixed my issues with the voicemail in seconds. He was very courteous and professional. I would highly recommend him.
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September 2023 by Mikey Kelcourse
Rodney great customer service. Thanks for everything
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September 2023 by Paul Kwasney
Rodney helped us upgrade to new Samsung phones, he worked hard to I get all of our data moved to the new phones. He was friendly and helpful
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September 2023 by Brandi Blackmer
Came in this morning to get a new iPhone and randy was professional from the start by opening the door for us. Also he was very detailed oriented and remained very professional from start to finish. He ensured that we were taken care of and that the process was complete before we left. Excellent job
