“Kevin was recommended to us by a friend in real estate as a mortgage broker, and he helped us from day one by providing us with a preapproval letter. He also helped us with the underwriting process of obtaining a loan.He called to check in and give us updates as well as provide his expertise and personal recommendations. He made our closing process on our first home together as smooth as possible. Thanks again, Kevin! :-)”
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5512 Merrick Rd, Massapequa“Huge shoutout to Lorne and his staff!I first started working with Lorne on the refinance of my condo about a year ago and haven't looked back since! Working with him and his associates, Sandra, Vicky and Tracey, have been amazing. From the beginning, they were very accessible, always responded promptly, answered all my crazy questions and never made me feel like a bother. The whole process was simple and flawless. If they needed something from me, I received a phone call. I'd give them what they needed and we moved on. Any info I needed was emailed or they called immediately to keep me posted. I never felt left in the dark. It went so smoothly that we actually closed way faster than anticipated.Having that great experience, I knew I'd be using Lorne again for our new home purchase. This time I was a-little less 'in the know' of how the home-buying process worked and didn't know how to start. I text Lorne one morning at,no joke, 6am. To my surprise, he called me back immediately and stayed on the phone with me to describe my first steps and told me he was there for me no matter the time or day. I thought he was kidding but he's proved to have done that for me time and time again. There have been so many times that I've txt him a question and he'd call me immediately back to respond. Great communication skills by all on board. I also bothered his team mannnyyy a time for new preapproval letters and they never batted an eye. They always got it to me within 1hr. One of the times it was a Saturday and clearly not a work day so I had to txt Lorne and ask him for help. He took time out of his day to get me what I needed. We are currently in our closing process and, as expected, this process is also seamless. Every once in awhile his associates reach out to me asking for items. I send them right away, and they keep me posted. If you give them what they need/ask for and are a prepared client, your process will be smooth. Remember, they have to ask for paperwork every few weeks to make sure your personal accounts are in order. It's part of the process to ensure all goes well and was no hassle or bother. Actually, the quicker you can produce them, the faster the process goes for you. They are also very sweet. They always answer any and all of my questions, always keep me in the loop, and even chat with me about regular things. They also remembered me from my refinance so it was pleasant to work with the same crew who knew your needs. Once again, we will be closing well ahead of normal schedules! Bottom line: Lakeview rocks! Thank you guys for another seamless transaction!!”
“Stacey is a nice person, she helps a lot, she always have a patient to ask about the requirements and everything they need. She is very kind. I would highly recommend Stacey as a originator.”
“This is my second mortgage with City Island Associates. Christine Greenberg and her staff have a wealth of knowledge regarding mortgage products and really go above and beyond to provide exceptional service to their customers. From application to closing they are always accesible for any inquiry and/or concern. The home buying process is very stressful, but I have always been able to rely on City Island Associates to guide me seamlessly through my financing needs.”