-
August 2024 by Esham Hassan
Excellent service, with a friendly/dedicated staff. Staff makes you feel welcomed and hospitality is great. Fast paper work process and great offerings. Will be sure to recommend to others. It was a privilege being served at this dealership. If anyone is looking to buy the latest and greatest that Infiniti has to offer, than this is the place to visit :)
— To Infiniti & Beyond
-
August 2024 by Cheryl Tudda
We highly recommend Infiniti of Massapequa. From the moment we walked in, we felt at home in a very friendly atmosphere. Alyse Vargas was very attentive and answered all of our questions. We knew that we were in very good hands with her. In addition to Alyse, Joe Cunningham, , Mike Tapolow, and Marty Osa were wonderful and welcomed us with friendly smiles and conversation. There was a complete family atmosphere at the dealership and we are very satisfied with our beautiful truck.
-
August 2024 by Anthony Elizabeth
Joe and Alyse, was great. Alyse took the time to educate us on everything with the car, making the process seamless
Joe took the time to share family stories with us together.
Thanks Infiniti
-
August 2024 by John Ocampo
Infiniti City of Massapequa: An Excellent Car Buying Experience
This is my third QX80 purchase from Infiniti City of Massapequa, and for good reason. Their outstanding commitment to the customer keeps me coming back.
Randy Gallow and Anthony Licalzi made the sales process seamless. Their knowledge and professionalism made me feel comfortable and confident in my decision. Marty in financing made the paperwork painless, explaining everything clearly and ensuring I got the best deal possible.
Sebastian's walkthrough of the phone app's technology was invaluable. He patiently answered all my questions, making sure I understood how to take full advantage of the QX80's features.
Infiniti City of Massapequa goes above and beyond to ensure their customers are happy. They've earned my loyalty, and I highly recommend them to anyone looking for a fantastic car buying experience.
-
August 2024 by Melanie Rescigno
If you need your Infiniti serviced, this is the dealership to bring it to. Rick from Service was absolutely amazing. Easy to deal with and honest. Great customer service!
-
August 2024 by Samantha Burak
Amazing service
-
August 2024 by E. O.
I had the pleasure of working with Rick Davila at Infiniti of Massapequa, and I was blown away by his exceptional customer service skills. He went above and beyond to ensure my needs were met, and his knowledge and expertise were impressive.
What struck me most, however, was his ability to listen, empathize, and provide solutions. He truly understood the importance of building relationships and delivering an outstanding customer experience.
In my opinion, Rick has the skills, talent, and dedication to excel in a managerial role. His leadership skills, combined with his customer-centric approach, would make him an invaluable asset to the management team.
If you're looking for a dealership that truly cares about its customers, look no further and ask for Rick! He is a shining example of what customer service should be, and I have no doubt he will continue to make other customers happy!
-
August 2024 by Silvia Lara
I had a great experience at INFINITI City of Massapequa. The team is very professional, friendly and very attentive. Thank you so much for your patience as I considered the different options available for my new ride. I love it and I am thankful for your help!!
-
August 2024 by 7ony S
I stopped by Infinity Massapequa to check out a used car I had seen online. Alyse greeted me and promptly assisted me. She demonstrated excellent knowledge of the inventory and communicated effectively with me via email or text throughout the entire process. The whole team, from walking in to financing to walking out the door with the keys, made it a seamless experience.
-
August 2024 by Maureen McGovern
Excellent service. Friendly atmosphere. Great knowledge of cars.
-
August 2024 by Daniel Roze
Always a great experience at this dealership! Quick service, always have snacks, and super| comfortable chairs in the waiting room! P.S. They do free multipoint point inspection for your car!
-
August 2024 by Angelo Alati
Love everyone here and always the biggest help when needing any work done on the car. I highly recommend going through Gina as she is super friendly and helpful when it comes to getting your car in and out and getting it back like new. Been coming here for years now and they never fail to disappoint. Just wish they had more loaner vehicles available.
-
August 2024 by joseph lisanti
We have been dealing with this dealership for many years and have purchased numerous vehicles from Anthony and Steve. What keeps us coming back is the high level of service and professionalism we have received through the years, this includes sales and service. Gina in the service dept. has always been courteous and helpful and is extremely knowledgeable. 5 stars.
-
August 2024 by Brian Kreutel
Infiniti of Massapequa is the only Infiniti dealership I go to and I live a good 40 minutes away, well worth the travels. The staff are nice and accommodating, and the work done to my care is always done above and beyond expectations. Thank you Infiniti and thank you Gina.
-
August 2024 by Rita Gav
From the moment I drove up, I was greeted so warmly. Always such nice pleasant people from the drop off bay to the receptionist at the desk. Then comes Gina, she makes everything so easy. Assuring me that my car will be checked thoroughly and quickly. Thanks for taking such good care of my car! So worth the 1.5 hour drive there!!!
