“Always efficient service. Some people that work here are very sweet, others are less engaging. Sometimes there's only 1 person checking packages in. Hopefully they give their employees hours.”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“I don’t understand why some people made bad comments. I’m glad USPS is still around to compete the private companies like UPS and FedEx. Some people are stupid to even say such complaints. I use USPS service often. They are always helpful and considerate. Listen customers , sometimes you are the problem. Some people have high expectations, they want high class mail service and a happy ending too for the price of a pack of peanuts.”
“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“This is the best usps location I have ever visited.
Staff here is so nice and helpful. They greet every guest. Brian was really helpful. I am so glad that I came to this location.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
“The staff members are so nice here. I ship a lot of manga for Ebay and personal letters from here. Yes, I still write letters, lol. They also helped me with my passport. I brought in my own photo, but they attached it to the form for me.”
“Went to the Lindenhurst PO to get help renewing my passport. THANK YOU ROSE!! for all your patience and help! She walked me through the whole procedure, did my pictures, packed it all up and sent it off...and we had a few laughs along the way. Rose was spectacular!!!”
“This is the 4th time that I go to this place and I always have an amazing experience. The staff are very friendly, especially Ahmani. She's very professional, friendly, kind, knowledgeable and helpful. I got my passport here and she was very helpful. All the time I go here I wait for her to assist me, even if I have to wait 3 minutes for her to finish helping the other person. I know that I can count with her. She should be a manager because she does a great job like a manager.”
“After a Christmas gift was delayed almost 2 months because of international shipping, Lucinda called me personally and then helped me forward the gift onto the recipient. She was very helpful and kind each time I spoke to her on the phone. It was especially helpful that I no longer live in NY and needed to take care of this from a few time zones away.”
“Writing this review specifically about Postal Worker named Rose. My Fiancé and I came into mail our wedding invitations which is typically a stressful and tedious task.Rose made it an exciting moment in our wedding countdown. She took a photo of us with our envelopes, helped us choose stamps that went with our envelopes and overall gave us great customer service. Thank you for employing such a kind and caring employee, I will definitely be back!”
“The staff are hard working and considerate. They are equipped with great skills, learned through experience.They deserve to be treated with high regard for dealing with difficult tasks.I am a real customer.”
“Great for children’s passports staff was friendly professional and great with children’s photos for my 2.5 year old and newborn. I would highly recommend them.”
“Came here to renew my passport as this was the only place that had appointments available. Made an appointment for 2pm and I arrived at 1:57 and was taken care of right away.I walked out the door at 2:15 and everything went smoothly! Staff was super friendly and helpful, no complaints at all. 5/5 stars!Parking wasn't so bad as I went during a weekday afternoon, but I can see how it can get bad on a prime time weekend day.Hope I get my passport soon!”
“I don't think the problem is with the Post Office workers. I think the problem is with the customers who flock to this location overwhelming the staff. Especially those who go there for things other than mailing a package/letters or getting money orders. There are plenty of other avenues to buy stamps, get passports than waste the time of these fine people. We need this location for important tasks instead. Those who want passports can go to public libraries, other government offices as well. Do some critical thinking for once and improvise.”
“Just want to thank Caro and Michelle at USPS Westbury. You’re both the epitome of customer service. They went above and beyond to assist me this evening when I dropped a very important mail off and forgot to place a stamp on the envelope. It was also after 6pm. Thanks to the other lady who was on her way out to go home. She took the time to ask me if I was ok and if I needed help. It’s great to know that people like you exist. A huge thank you!!!”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”