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December 2023 by Matthew Kiernan
Had an appointment set, took off from work, went in, went through pre-testing and then was told I had to reschedule because “it sounds like you have a cold”. Literally wouldn’t see me because I had a cough. Nothing in the scheduling, or pre appointment questionnaire that said I wouldn’t be seen due to something like this and this was with 3 text messages and two phone calls leading up to the appointment. Beyond unprofessional.
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December 2023 by Anastasia Carlsen
Amazing experience. I won't have anyone else but Elizabeth Milia be my eye doctor from now on! She is fantastic. She thoroughly explained my exam and addressed any questions I had. Dr Milia is proffesional & personable. I embarrassingly cried in her office when she showed me the new prescription. She made my day by taking the time to actually help me and I'm forever grateful. The manager Bruce was beyond helpful and understanding when I found a hiccup on my invoice, it was resolved immediately with no headache for either of us. I love this place and the staff is just incredible. Keep it up.
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November 2023 by Joanne Urrutia
Dr Milia is wonderful! She is kind & super thorough! I owe her my eyesight, and I cant sing her praises enough! Awesome staff also! They are very helpful especially Maritza (sp) She is a real asset to Visionworks, and is very pleasant to deal with! Great job !! 5 stars from a very satisfied customer!
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October 2023 by Lauren Daniels
Such an amazing experience all around! From the girls working in the front being so kind, to Dr. Milia being so compassionate and caring about all my concerns, and of course, James, who helped me get the best deal on both my contacts and lenses! Everyone should come here! They make everything so easy. I would give this place a 20 out of 10 if I could!
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October 2023 by Mike H
Maritza Reviewed my eye exam, discussed glasses vs just replace lenses, discussed costs. She is very knowledgeable and extremely customer friendly. I would recommend her to my friend and family
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October 2023 by Nick Zacharias
Marissa one of the managers helped me pick out the perfect pair of glasses today. Dr. Milia was awesome as well she helped me find the perfect prescription today. Everyone here puts smiles on every customers face.
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October 2023 by Kathleen Cadet Smith
My Family and I had a great experience at Vision Works. My appointment as well as my children’s appointment went very well. Dr.Milia was so knowledgeable.She was very patient with my children, and explained everything to them in terms they would understand. Everyone in the office was friendly and helpful. I’m happy we visited this office.
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October 2023 by Dsgsunshine
I had a good experience when I walked in everyone was polite and patient and Maritza went around to find the right pair of glasses for me. I would definitely come back again.
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September 2023 by debbie miller
Terrific experience! Friendly and knowledgeable staff. Dr. Milia was amazing and very personable. Took her time and gave a thorough exam. Jeffrey was helpful and patient helping me find the perfect frames. Yes I would recommend Davis Visionworks.
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September 2023 by Deirdra Kearns
I do not recommend this place. Idk if it was just the day but the wait time was really too much. While I was waiting 2 people came in behind me and they had to wait even longer. I also my appointment got rescheduled few day before without confirmation if i could do the later time. Also no one reached out to tell me my glasses were ready. I called and was told it got delayed. I waited for weeks just to call back and get told they have been here ready… Overall, staff said thank you for your patience after my visit but sometimes actions speak louder then words. I also overheard the docter that saw me wasn’t feeling well. If you have to do exams on people and you aren’t feeling your best I understand it’s your job to see people but also… you shouldn’t see patients while sick or not 100%. Hope he is feeling better. Too many conflicting things going on at this location.
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September 2023 by Johnny Warfield
James is fantastic. Very courteous and super informative. He truly took his time with my visit and highlighted the changes with my vision and the necessary steps I need to take. I left the office feeling more educated.
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September 2023 by Allen V
I have been a customer for a long time. The Massapequa location is the best. Bruce and his staff are very knowledgeable and friendly. great customer experience . Highly recommend this location
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September 2023 by Leanne Heloskie
Everything was amazing. The people were super friendly everyone was attentive and caring. You. Can. Not. Go. Wrong by spending your money here
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September 2023 by shawnee warfield
James took his time. He was very detailed and had a great personality!!! He was wonderful!!! He was very helpful!!!
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August 2023 by Anne A.
I made an appointment at this location several days ago for my lunch hour. I must have received three texts a day about my appointment. If they were running late, you would think I would get a text about that. I got to the location and was told the doctor would be with me shortly. The assistant took some eye measurements and information and I was told the doctor would be out shortly. I was outside the door where the doctor was evidently with another patient and all I heard was the person talking about personal things with the doctor through the door. I waited almost 40 minutes and was still not seen. The doctor came out and continued to talk at the front desk when she knew I was waiting and no one seemed to show a sense of urgency that there was a patient there. I walked out without being seen and will NEVER go back here again. The rudest treatment of a patient I have ever seen.
