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January 2024 by stephen Affron
1.5 years ago I bought my 2005 low rider in for an oil change, pigtail installment, and new tires plus an inspection. They did all the work, but did not mention that my exhaust was not in compliance with the new 2022 rules, this is something they could have mentioned before spending several thousand dollars only to find out that they would not inspect it. So they completed the work knowing the whole time I could not get it inspected
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January 2024 by Stephen A.
So 1.5 years ago I bought my low rider in for an oil change and new tires and a pigtail to charge my bike. I also needed an inspection . They completed the work , but after all that they advised me of the new muffler requirements for NYS . This is something they could have mentioned before all the work on my bike. They got their money but I still have an uninspected bike. They could have told me of this before I shelled out all that money. I guess if money is all they care about they were right . My bike is in top shape but I can't get it inspected. Shame on them
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January 2024 by Robert Murphy
Brought my quad there to get it serviced and the valves adjusted. When we came to pick it up the motor was knocking like crazy, they played it off as if it was a normal issue after adjusting valves.Turns out that they adjusted them so tight that when they started the motor it bent the exhaust valves and now my motor is toast.A new motor is going to cost me $3000.Worst dealership ever!!!The fact that they actually tried to pass the quad off as running normal when we picked it up and said they did nothing wrong pisses me off more than you know.Avoid this place for repairs, they are butchers and will take no responsibility for any damage they do to your ATV.!!!!!They owe me a motor and refuse to help us out whatsoever.!!!!!
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August 2023 by Jeffrey Haack
I have gotten 2 bikes from these guys. Stellar service from sales to service. Best in the area without a doubt
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July 2023 by John
Friendly competent decent prices.
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June 2023 by Theresa Lutz
Always a good experience at Big Boyz Toys order my tires2 days later they were here so it might not even of Been 2 days more like a day and a half. We brought our Rim in and they mounted the rear tire and I was noticing a lot of ATVs and side-by-sides in their showroom and will probably be back down there to check them out especially that white one by the side window I found this place years back when I had enough of Duchess recreational vehicles which suck in my opinion and I've always been a customer of big boyz since then
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May 2023 by robert lysiak
I have been with Big Boyz for a long time. They pic up my machine and always do a great job. The service is top notch. They take the time to make sure you get the best machine for you.
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May 2023 by Zain Khan
Very nice and great prices definitely coming back
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April 2023 by John Dilemme
Friendly staff, answer any questions you have.
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April 2023 by Andy P
Awesome service department, they were friendly, helpful and matched the price of my tires to online retailer. It’s hard to find good dealers these days but they are one of the good ones.
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January 2023 by Ronald Turner
They got the goods. They know Westinghouse generators, professional service and alotta help too.
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January 2023 by Werner M
A few months ago, I got my 2022 KLR 650 from Big Boyz Toys.I had a great purchase experience, Anthony was very responsive, helpful, and professional.Before my purchase I reached out to some other local Kawasaki dealers and got the best price (lowest fees) from BBT. On top of it, it was the only shop that sent me a detailed quote via email within a day.
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January 2023 by Shannon Bernacchia
Anthony was very knowledgeable and pleasant to work with. Others in the shop that I had a brief conversation with were also very kind! Will be bringing my bike for service there! Thank you!
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January 2023 by Steven Santana
Bought my bike from them KX450 and all I can say is that they have a professional staff, friendly and with knowledge of all questions asked in regards to their bikes. I also had my sons bike serviced there which had a 2 day turnaround which is extremely good compared to many shops.
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January 2023 by Alex Bauer
Solid dealership, great customer service and answered all my questions even made suggestions that I agreed too and made my bike much better. Prices are fair and they are just plain honest and reliable.
