“My truck got towed in. The service advisor worked her magic and got me in within a few hours. The tech quickly diagnosed the issue. They called me with the details and said they could fix it right away. They even advised me that I had an outstanding recall. They got me up and running and was also able to complete the recall. Couldn't have asked for a better service team.
Thank you Peake. Great job.”
“I was denied over and over from several dealerships for in store financing. I don’t have the best credit but I had a few thousand to put down. I applied online and Joe called me the next day. He didn’t just text. He CALLED. He got me approved within a day, and I went and picked the car up a few days later: He was not only hospitable from the minute I stepped into his office but he made the whole process seamless. Usually you spend HOURS at a dealership, but I was in and out within a few hours. He even went and register it for me the same day. He was transparent with EVERYTHING. They have a very good selection in their lot and amazing staff that made me feel at ease. Buying a car is stressful but Joe made the process painless. He even checked in with me a month later to ensure everything was still going well. I will be going back to buy my next vehicle from him as well. Thank you Joe and all the staff members that made purchasing a vehicle with them a pleasant experience! Ask for Joe when you go in and tell them Nick sent you! ??”
“Even if you don't end up buying a car from them, you'll still have a great time shopping here. Charlie is a great personality and it's hard not to be in a good mood around him. A great experience, good people and good cars.”
9AM - 3PM
3857 NY 104, Williamson“I purchased a very nice Buick Lacrosse from Jim a month ago . The car is in pristine shape and I'm very pleased with it in every way possible ! Wonderful service , in fact the best time I've had ever in purchasing a vehicle ! No hassle , no fighting over price or payment ! Jim took the time to make sure I was a completely satisfied customer ! I will highly recommend buying a vehicle from Gem Auto and I will not hesitate to buy again ! Thanks Jim it's been a pleasure buying from you !”
10AM - 12PM
102 W Main St, Macedon“Awesome little dealership, drove 2 hours and they had everything ready for us! We were in and out in 45 minutes. They work with you and are so nice to work with. 11/10 recommend this place. They were very honest and upfront about everything!”
“Best experience buying a car I have ever had! Friendly and efficient staffing the people here are absolutely the best! Also, as a DMV employee I can vouch for both sides of this establishment and say that they are not only great with their customers but also the DMV staff that they work with.”