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October 2024 by Donna Griesmeyer
Great service! Keith was sent by AAA to change a flat tire. He then called ahead to his nearby shop where they fixed the tire while we waited. Highly recommend!
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September 2024 by Jill Ryan Lanphear
Prompt, patient, courteous and professional! Thank you! ?
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September 2024 by Ralph Kent
S&R is an amazing shop. Prompt courteous and very professional I highly recommend them for any automotive service and towing needs
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August 2024 by Stacey Gricks
My car broke down on 81S on a Friday night. S&R called me within 15 minutes and tow truck arrived within the hour. Dispatch called a hotel nearby to ensure they had a room, and the truck driver went to the lobby with me to double check the availability. They called me in the morning with an estimate, sent someone to get the part, and repaired my car first thing on Saturday since I was from out of town. Then they had someone pick me up and take me to their location and even texted the next day to make sure everything was OK. I just can't thank Keith and everyone at S&R enough. Highly recommend.
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August 2024 by Dan Geiger
Honest and helpful. Bailed me out when my truck broke down on vacation. Thank you for caring!!
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August 2024 by Marsha Geiger
Went out of their way to help us out!
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July 2024 by amanda johnston
Amazing customer service, and went above and beyond to help.
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July 2024 by Gary Lucas
Saved the day! What an amazing group! Got a flat on my way to Watertown from Syracuse. Pulled off the highway and had no clue where I was. A call to AAA and S&R was there to help in a jiffy! They were clearly busy, but knew I was in a jam and got me in and out super fast! On top of that, couldn't beat the price! I would recommend this operation to anyone! Thanks S&R!! I owe you one!!
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July 2024 by Diana Sheitz
I was out of town, so I had my daughter take my car in for inspection. One of the mechanics accidentally hit a PC equipment next to my car and put a small dent in the door. The shop immediately notified my daughter of what happened then they called a repair shop in Watertown (Luke Laselle Northern PDR) And made arrangements for him to fix my car @ no charge to me. Not only was my car fixed promptly, but the customer service from both parties was outstanding. Most garages would’ve never said a word about the dent in the car. Then S&R Refused to allow me to pay for my car inspection, It was all done 100% courtesy. this garage has earned my business for a lifetime with their honesty and respect for others. Highly recommend.
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July 2024 by Lesley McDonald
S&R automotive saved the day! They were quick and kind to rescue us when our vehicle ran out of gas alongside the Highway!! We cannot thank you enough!!!!
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June 2024 by Bambi Tefft
S & R service was professional and timely. They are very knowledgeable and care about the customer and vehicle. I am very satisfied and highly recommend them!
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March 2024 by Jonah Reed
My car broke down and these guys got there so quick, no questions really asked, and I highly recommend them for any towing needs!
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February 2024 by Nao40
Got my truck stuck in a mud hole off-roading, these guys took their truck as far down the trail as they could and hiked the rest of the way. Wasted no time when they got to us. They were determined to get us unstuck in the cold and dark. A recovery like that could have taken all night, but not for these guys. Then after all that they charged so little I felt like I was robbing them. Excellent service.
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January 2024 by Rick Wilcox
Have had my truck over a month! Still doesn’t know what’s wrong with. Keith, the owner got upset when Called out on his poor performance and started yelling and screaming… hung up the phone and police were called… terrible shop. Do t bring your vehicle here!
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January 2024 by Northern Atv's
Great people, got my car unstuck like nothing after other companies declined, great service overall !!