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January 2024 by Sean Foley
Great store. I had a minor issue after clipping my dogs nails and the owner was extremely helpful and gave sound advice, which ultimately solved the issue. I've been here before, but I will definitely be back based on this small interaction alone. Always nice when supporting a small business is actually the best choice for owner, customer, and the customers best friend ?
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January 2024 by Janelle Marciano
Always greeted and offered assistance. Lots of interesting discussions regarding dog health. The products I use have always been in stock.
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January 2024 by Sharlita Bell
Very good very nice an helpfully people
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December 2023 by Piper Anelli
10/10 One of my favorite pet stores in upstate new york!
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February 2023 by Bonnie Warner
This is my favorite place to for all my dog and cat needs.
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December 2022 by Janet Brhel
This is where we buy everything for our 3 dogs. The owners are very knowledgeable and helpful.
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December 2022 by Deirdre Affleck
Friendly neighborhood store for dog (& cat) supplies.
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October 2022 by Jeanette Ellis
Great place!! Prices are reasonable for the high quality and tons of choices for pet needs!?
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September 2022 by Kim V.
Bought a bag of dog food on 9/1 - both of our dogs ended up sick after eating from the fresh bag. We looked at the bag and found it had a best by date of 9/2021? I called and spoke with one of the owners, who blamed it on the manufacturer and distribution. When I asked if they check the bags of food to be sure they aren't putting out expired products prior to putting on the shelf - I was told no - and again, the owner did not take any culpability and instead pointed the finger at the manufacturer/distributor. We brought the expired bag back which they replaced at no cost (which we did appreciate or this review would be different) and so they could return to the manufacturer - but didn't offer up any sort of apology, or discount given what our dogs went though, due to the expired product they put on their shelf. I understand there can be issues with distribution - however, in my opinion, it is the responsibility of the store to ensure products are not being put on the shelf that is a year over their best by date. For the price of the food, and the nature and size of the store, my expectations were more. Lesson learned to make sure to look at the date on the bag. If you do buy from them, please be sure to look at the date of the product.
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March 2022 by Mike Rendino
Awesome friendly service always support small local business
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February 2022 by Emily H.
If you love Trader Joe's, your pet will love Mother Nature! Holy gemstone! I went here on a whim because we just rescued another dog and have gone through more treats in one week than we typically go through in 6 months. I wasn't sure what to expect but I was blown away! It's in a small plaza in Manlius-- like all plazas, it can be hard to find the store you're looking for when their store fronts all look the same. Parking is easy though. First sniff through the front door and I'm already happy. You can't tell by the smell that you're in a pet store! Seriously, not a whiff (and I have the nose of a Bassett Hound)! It's so clean and tidy-- I not only felt excited but also relaxed! Not overwhelmed or panicked by the options. Ok, speaking of options! Sooooo many things caught my eye immediately. Natural treats and chews, adorable toys and clothes, all your pet dental needs and my new favorite-- an entire section of pet calming remedies (hello new and anxious rescue!). I'm not sure if it was the owner or an employee that rang me out but regardless, they were so friendly and helpful and even let me know that the product I was specifically looking for would be in in a week! Perfect-- I'm definitely coming back! Both my dogs LOVED the sweet potato chews and pumpkin training treats I got. They also allow dogs inside! Pro dog tip: if your dog hates the snow/rain/ice and needs to get a little mental stimulation, bring them to a pet store! 20-30 minutes roaming around there will give them what they need.
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November 2021 by RJ Ravas
Fantastic selection of quality products for your pet
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October 2021 by GiannaLynn Foster
Awesome store, slightly high price to some of the items but it is a stand out store. Products are great my animals love them staff is very friendly.
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October 2021 by Lesley Owens
This is the best pet store in the area. The owners are knowledgeable and friendly, and the store items are perfect for our dogs.
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August 2021 by Hannah MacIntosh
The store is full of safe, colorful and healthy products for pets that meet all of their needs. The owner is very friendly and professional. When I ordered a cat litter box and lost a part in the store upon exiting, he messaged me as soon as possible about the piece. My pets are big fans of the toys there. I love shopping here!
