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October 2024 by Mr Mike Koba
Staff are to cocky, which prob explains why the store is empty.
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August 2024 by A G
Friendly staff quality clothing great location. I recommend 100%
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April 2024 by Roderick Peña
100% great service and products
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April 2024 by Nicole Zara
We purchased men’s dress shoes for our wedding here and had the best experience. Carlota helped us and the rest of the staff was so friendly that they all ended up helping as well. All staff there was personable and knowledgeable. Definitely recommend this location!
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January 2024 by Theodora A
Excellent quality and service
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January 2024 by Christina Gallo
Allen is the best! There was a specific belt that was sold out everywhere- online and in Bloomingdale’s, and Allen was able to locate one in their store and save my Christmas!
I called, he secured the belt for me & I was able to pick it up after work and he wrapped it all perfect for me for my fiancé for Christmas. He was so friendly and kind.
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December 2023 by Christina Romano
Allen is the best! There was a specific belt that was sold out everywhere- online and in Bloomingdale’s, and Allen was able to locate one in their store and save my Christmas!I called, he secured the belt for me & I was able to pick it up after work and he wrapped it all perfect for me for my fiancé for Christmas. He was so friendly and kind.
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December 2023 by jerome crutch
Return policy is horrible! I purchased a parfum gift a little over a month before Christmas and tried to return item 2weeks after purchase and since it was past 7days policy stated it can not be returned (even though items were boxed with unbroken seal in original packaging) Buyers beware. Store just offered exchange but no refund… knowing this now if I’m not shopping for myself I will not be buying from Ferragamo for gifts.
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October 2023 by Eva Zheng
Very kind, responsive and knowledgeable staff. I worked mainly with Erica not for a new purchase but for a repair on a pair of heels. Everything was handled professionally with compassion to understanding the consumers feelings. Can’t wait to pick up my “Astronaut Lamb” heels when it comes back to me from repair! Thank you Erica and everyone for being wonderful!
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July 2023 by Mohammed S. Nabi
Service from my advisor was excellent but there was another one who was just lazying around and was very sloppy for an upscale store.
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January 2023 by Isabella H.
I acknowledge that most of the employees are friendly and approachable - certainly, the man who initially helped us was very kind. Unfortunately, once we were directed to another sales associate, we were not met with the same level of hospitality. My mom was interested in a pair of shoes and asked the associate, a shorter woman with straight dark hair, if she could try them on. The associate acted very cold and seemed uninterested in helping my mother, even going so far as to walk away without a word while my mom tried on the shoes. When my mother asked if she could size down, the worker made no effort to hide her annoyance. My mother is not a native speaker, and at some points the associate seemed to judge her for it (as well as her appearance). Eventually I sought out the same man who had directed us to her. Though he was very helpful and supportive, still, we felt very uncomfortable from the experience and could not bear to purchase anything, let alone remain in the store for a minute longer. I'm including an extra star for the other employees who were kind enough to assist us, but some people really need to understand that this type of service repels customers.
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November 2022 by F Kohn
Customer service friendly
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June 2022 by Salahuddin Muhammad
Great customer service
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March 2022 by Ofir Hillel
We had a great service very nice store with a lot of beautiful stuff
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January 2022 by Peter Kohn
Customer service friendly
