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June 2024 by Deborah Young
I had excellent experiences at the Safavieh Chelsea store. My salesperson, Nazila Dilmaghani, was professional, friendly, and incredibly helpful! She was so patient in showing me several rugs, as I went back and forth with my decision making. She helped me with pros and cons of chairs and when I made my choice, picked out exquisite pillows to pull out colors in the rug.
I highly recommend working with her!!
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June 2024 by Katti Bruce
Purchased my dining table from Safavieh and it was delivered and handled with care. I love the Manhasset location. They have great accessories and everyone is always friendly. I would definitely recommend.
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May 2024 by Maureen Heller Aboff
Excellent design service. Great communication. Very pleased!!!
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April 2024 by Jennifer Jones
Stools and delivery A+++. I originally ordered from West Elm stools that took over nine months to arrive. I ordered these stools as well were custom and came less than two months. The customer service, and time of delivery way better than West Elm. I will order future products and furniture from here!
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February 2024 by Susan Wolk
Kristina Veltre helped me pick out everything I did not even ask her for anything else I said just pick out what you think will look good. Kristina works in the Manhasset store in New York and she is simply the best. The best of all the rest she also decorated my daughter’s house, which is stunning. The store was wonderful. Everyone was wonderful. The delivery was wonderful and I am so happy that I allowed her. Because I always make a bad choice. She is amazing. Thank you for everything to everyone at the store.
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December 2023 by Juan
Staff in the store were very helpful. The delivery service was also top notch. However, I was disappointed that 9'x12' rug we ordered only measure 8'4" x12' so we were forced to make some less desirable aesthetic choices to make the rug work in the space. I will deduct 1 star for this shortcoming.
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December 2023 by Alice Pires
Excelente service very professional and super nice workers
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October 2023 by Neal G
Can't express how fantastic it is to work with Safavieh -- from choosing furniture, fabrics, and coordinating rooms. Our designer, Kristina, was an absolute pleasure -- she is the ultimate professional -- creative, responsive, and immediately understood our preferences and styles. Couldn't be happier!
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October 2023 by Marva Gray
Great service and friendly staff. The persons that I have had the pleasure of dealing with were extremely helpful in assisting me get what I was interested in purchasing. I would definitely recommend Safavieh to my friends.
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August 2023 by paulino pires
Fantastic experience from shopping in the store all the way through the delivery process. Professionals
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August 2023 by John Dibs
The whole staff was very helpful and professional. I would highly recommend to anyone looking to buy fine furniture.
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July 2023 by Michael So
Great customer service helped us find what we needed.
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July 2023 by Arielle R
Excellent service!
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June 2023 by stephanie zaro
Great sales person. Kind professional and accommodating delivery persons. Great experience
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March 2023 by Anne Laure
Terrible customer service, after sending the wrong item they questioned our honesty for placing the wrong order - it took 2 months and numerous calls and emails to finally receive the item we hadoriginally ordered. We will not be returning to that store.