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February 2024 by Beth M.
The store is amazing! They have reasonable prices, good sales, and the young people that they have working there are really extraordinary. So glad I found them!
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August 2023 by Karen S.
one of my go to pet stores. I call and inquire about what cases are available in fancy feast flavors my cats enjoy and they put it aside for me. They also match Chewy's on line prices. Very knowledgeable staff
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August 2023 by Lisa M.
I keep getting the same lady approaching me whenever I shop here before closing time even though there's other salespeople to assist me and I've indirectly let her know that I'd like that she not assist me. Reason being, every time I have a coupon or there's an additional discount to be added on my order, there's always a problem and I need to come back another day to fix any errors. Big headache! Customer support company number (1-866-477-7748) is nonexistent! If you look on the PSP website you'll see that they will list only the retail store number for you to call under the "contact us" function. I had to Google a direct number for the company's customer support, which is a total waste of time because they don't bother to help you with technical issues or their rewards program, experiences at their retail stores. PSP Customer Service Support now request by an automated recording that you leave a voicemail with your name, number and reason, then someone will supposedly get back to you. And, nobody ever gets back to you! You'll be waiting for days for a nonexistent, no follow-up response. Unless you know what you want, go to the store pick out what you need, etc. Make sure to check you products for damages and make sure you check for errors on your receipt BEFORE even leaving the store.
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July 2023 by Julie L.
I get all my pet food and supplies here. Prices reasonable. Great sales and coupons. Friendly knowledgeable staff. Store is a bit rundown but I come here quite often. You can order on line for pickup or delivery.
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May 2023 by Hd S.
The sales people were nice & friendly!! They helped me find dog food, new dog harness, dog tag for new my puppy
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March 2023 by Debbie J.
Went because of a 25% off coupon. They did not have or do not carry a medium size bag of ProPlan dog food. Wanted a 15-20 pound bag and they only had 6 or 34 pound bags. Bought the overpriced small bag to take advantage of the coupon which made the price equivalent to the regular price at Chewy. Limited value there. And the price of the larger bag was overpriced compared to Petco and other pet food stores. Likely not going back to use my other coupon.
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February 2023 by Laura B.
The only place good enough for our family member. The variety, the organization, so easy to find what you're looking for, this team is knowledgeable and care about their customers. If you're lucky enough to meet Diane, she is one of the managers and absolutely loves the animals. It shows when we walk in with our Cairn . Holly runs to her like a family member, just good energy here Make your pets day and stop in. They'll love you for it!!
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February 2023 by Bruce F.
A feel good feeling when you leave. Everyone was knowledgeable and truly caring! A big chirp and bark to everyone!
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February 2023 by Michael K.
Always well stocked with everything you would need for your pet. The staff is always very knowledgeable and friendly making it a pleasure to shop there.
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January 2023 by Kim Day
Always helpful, courteous and efficient. Good prices and periodic deals. Support your local stores!
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October 2022 by Gina R.
Store was clean and organized. Staff was friendly and helpful. Found everything I needed.
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September 2022 by Joyce R.
My favorite pet supply store! Staff is always helpful and friendly! Love their sales!
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May 2022 by Yuriko M.
The shop offers great discount for the curbside pick up sometime and it's very quick.
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March 2022 by Gajtana S.
I like the Pet Supplies Plus in Maspeth but was closer to the one in Manhasset. They have a sizable parking lot a few steps from the entrance. A staff person asked if I needed help and then guided me to the kitty litter and the only wet food my picky 20+ year old kitty will eat. The service was friendly and efficient- 5 star. I used a 25% off coupon which took a chunk off the price and they signed me up to become a member. I'd definitely come If I were in the neighborhood, i.e. shopping at the nearby Whole Foods.
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January 2022 by Ran D.
Sarah and Diane actually all the staff are very helpful and friendly. They answer any questions you have. If they don't have something,they will know where you can get it. Great store!! Great staff!!!
