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April 2024 by R C.
Great store love Macy clothes n this location but cosmetics sales help in smash box n ester lauder have attitudes. I've spent hundred of $$ over the years but yesterday I only pick up the essential items- I will go to Nordstrom for the rest. The cosmetic reps were condescending and ageist . ( ester lauder - when I advised her the foundation she put on me was too drying the gal from across several tables told me "well YOU rubbed it on so much of course it's dry". I say how bout showing me another product. I'm not 30 something maybe that is the problem??) The smash box guy appeared with dirty greasy hair made up n nail polish chipped but maybe he was being fashionable?? Echh . Anyway he tried a color in my hand which I didn't care for at all! And he said in a nasty tone " if you didn't rub it off you might like it". Again how bout showing me a different color ?? ). I walked away.
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March 2024 by Meg L.
Josephine is the most patient department store employee ever. I was trying to find something suitable to wear to a family wedding. Even though her department is actually intimate apparel, she was all too happy to help me. The store is quite large and she walked back and forth several times to get me other sizes and styles, as I could not do it myself. She went to the computer to look up options and would not leave my side until I had found several items. This was all while assisting other customers. I just wish every store had a Josephine. Macy's give that woman a promotion and a raise!!!
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January 2024 by Richa T.
The primary reason I like this Macy's is convenience. I love shopping at Macy's in general and this is one of the most convenient ones to shop at while I'm running errands. There is a huge parking lot, so access is very easy - not much access via bus or subway though. The store is often short staffed so be prepared to walk a lot. But otherwise, pretty good location and convenience. IG: QueenOfAdventureNYC
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July 2023 by Gina P.
My husband and I are longstanding patrons of Macy's, especially the Manhasset location. We were in the store on July 7, 2023, between 10:00am, and 10:30am. We were about to enter the section with men's underwear and socks, when an employee came up to us, and asked if we needed any help. I said, "No". The employee did not walk away. Rather, she stayed right where she was for almost 1 minute before walking away. When my husband and I had been in the underwear and socks section for approximately 2 minutes, I felt a presence behind my right shoulder. It startled me, and I screamed. I looked and saw that it was the same employee, creeping up on us...or me. I have a heart condition, being startled is not something that should happen to me. I had to lean against something to regain my composure. This would not leave me and my husband. She stood by my husband, even after she had scared me. I believe that this employee, who was Asian, and wearing a yellow dress that day, saw the color of my skin, and decided I was there to steal. I am an African American attorney, who has been practicing law in New York State for 30 years. I would not throw away all that I have accomplished in this life by stealing. I am not a thief by virtue of the color of my skin. This employee is a liability to Macy's, and should be dealt with accordingly.
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April 2023 by Deborah P.
Love shopping at Macy's in Manhasset and I do it every chance I get! They separate the styles in brands of clothes from the shirts to the dresses to the pants and the shoes they style everything to make it perfect for you!Now go out there and check out Macy's new fashion collection and I'm sure you will find something new it will fit perfectly and will make you happy too! !)
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February 2023 by Cecelia T.
Josephine in lingerie was fabulous. So helpful In finding right bras for the gym.Thanks so much, Josephine. You are a jewel.
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January 2023 by Asim K.
I shopped here several times in the last year, for clothing and luggage etc I like that it's a separate store with lots of Parking so it's easy in and easy out. Also there a starbucks inside. Much better than a crowded location.
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December 2022 by Janine A.
Horrendous. Terrible service. Borderline incompetent. 1 Bathroom as out of order. The other had no toilet paper. Very small selection of everything.
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October 2022 by Connie Y.
I came in today to ask about watch battery change services at the watches department. The lady who I encountered said they didn't do watch battery changes and she'll ask her coworker for suggestions of other places that might provide this service. The other lady standing by the jewelry section was so rude and I felt like I was being scolded for asking a genuine question. Not a friendly location and customer service. I would recommend going to a further Macys location if need be.
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July 2022 by Ronnie F.
Shop there all the time and love it!!! Never a problem. Josephine in Woman's Intimates is wonderful! Helen in woman's shoes is a doll and great help!!! Anna is Jewelry has been so sweet and made wonderful things happen for me! All these women and more male shopping at Macys of Manhasset an amazing experience! I thank you all Ladies!!
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April 2022 by Maria G.
I tried returning a dress that they didn't happen to put a tag on and basically the cashier, Ana, called me a liar because when I bought it they had to scan a different size with a tag. She kept insisting that it was a different size on the receipt. When I told her I wanted a manager she said I had to wait because the manager can't come right now when she had not even called out for a manager. I am extremely disappointed and will never ever recommend this store again even though I've been shopping at macys for 20 years. I asked for a Manager and he fixed the situation but the customer service is horrific.
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April 2022 by Gregory C.
Plenty of free parking. No Big and Tall Men's Department however. Has the basics that you would expect at a Macy's.
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January 2022 by Jon S.
I don't know why this Macy's looks like it's going down hill. Every time I come here I feel like their is a sign at the door saying no fat people allowed because every time I come here products that are usually XXL or bigger is never to be found. Their are some XL options but very slim. The other part looks like that this location is run by a bunch a Of high school idiots. Everything is all over the place no once at the registers. Fitting rooms are a joke (very dirty, broken, and not taken care). So much on the renovations. It's a big place but I'm shocked it did not become an Amazon Fulfillment Center at this point.
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November 2021 by Dorlin W.
First, this is for MACY'S in general, not a specific store. I recently went to there website to search for a new mattress...I saw their solicitation for new credit cards, offering 20% off purchases today and tomorrow up to a maximum of $100.00....good deal...I applied....was approved....clicked purchase....NO DISCOUNT!! I called customer service...there response....you have to use the card to make the purchase...how is that not in the solicitation to apply...and also you don't have the card even at that point. It's a fraud...a scam to get card holders...I will be canceling their card
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November 2021 by Grace K.
Had the worst experience. The lady I was talking to was so rude. I was asking her about my Macy's gift card and she's like YOU CANT USE THIS HERE.wouldn't explain or give me any questions to why and she shoo'd me away
