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May 2024 by Monica H
I had such a delightful experience with Mona. She is so thoughtful and made my experience wonderful
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March 2024 by Michelle Sinisi
I bought my watch in to get a new battery in October. It took 5 months to get fixed. If you try and call the number on the invoice you get a call center no phones in stores. Go to wear the watch the next day..WAS NOT WORKING..95 DOLLARS LATER. Go tonight to find it closed at 610pm..I either want my money back or have it fixed on premises. I'm not waiting another 5 months to wear my watch..???
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January 2024 by Jennifer Diaz
Store staff was nice and they made the shopping experience feel personal.
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November 2023 by Corpie Corpie
Customers do not purchase @ this location. My son bought Me a bag for my birthday. I went to return it for a larger bag. The sales women was very rude and refuse to upgrade my bag, staying my son had to be there. If you gifted with a item, why is it so much of a hassle to upgrade. I was teying to give you business. So I will just take my business elsewhere. I will have my son come and return the bag and take my business back to GUCCI!
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August 2023 by Gabriella Gjuraj
Had a great experience purchasing here with Mona! She is one of the sweetest and most thoughtful sales associates we’ve ever met! Will definitely be returning.
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August 2023 by Katina Karagounis
Carmela was a dream! I didn’t purchase anything but was so helpful!!
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June 2023 by Russ Portnoy
Horrible customer service hereNo greetings and everyone on the phone when walking around and walking in
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April 2023 by Justina Corporan
Customers do not purchase @ this location. My son bought Me a bag for my birthday. I went to return it for a larger bag. The sales women was very rude and refuse to upgrade my bag, staying my son had to be there. If you gifted with a item, why is it so much of a hassle to upgrade. I was teying to give you business. So I will just take my business elsewhere. I will have my son come and return the bag and take my business back to GUCCI!
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March 2023 by musiqdiva love
Waste of time. Misinformation about products and repairs. Never want to help. Always sending me somewhere else to get their products serviced or repaired. Fendi US customer service is worse. Only getting my goods straight from the UK now.
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March 2023 by Qing Gao
Customer service representative in this particular Fendi store is awfully bad, I was already in the process paying and everything. Then she saw a frequent customer, immediately jump to that person and letting me wait at least 15-20 mins while needing to go somewhere. Ruined my entire shopping day, never come back to this branch for Fendi. Her name is Sadia.
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February 2023 by Bilan Jiang
Customer service representative in this particular Fendi store is awfully bad, I was already in the process paying and everything. Then she saw a frequent customer, immediately jump to that person and letting me wait at least 15-20 mins while needing to go somewhere. Ruined my entire shopping day, never come back to this branch for Fendi. Her name is Sadia.
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January 2023 by George Tsivikas
Excellent service
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December 2022 by Shaasia L.
Love great customer service . This large pouch is amazing! I love it fast customer service. Great material
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November 2022 by Campusship Campusship
Not luxury
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July 2022 by Thomas Granatelli
Security tightNothing I could afford