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July 2024 by Kobi Benlevi
Nancy was incredibly personable, attentive and friendly. I will always have confidence in my purchase when Nancy is available. A great store, a great brand and fantastic service. I have come many times over the years and hadn't yet been this compelled to leave a glowing review. Thank you to Nancy and everyone at Brooks Brothers!
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July 2024 by Irene Gabo
Terrific salespeople eager to help, but selection is the same year after year and the dresses they got this year, while lovely, completely ignore the large portion of us who would be caught dead with a sleeveless anything.
Put some 3/4 or short sleeves on that sunflower or checkered dress. Put a belt on a dress. I ll buy.
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April 2024 by Dina Lin
This happened a while ago, and I thought about not writing about it but this situation really infuriated me and I cannot forget about it. I was shopping at brooks brothers with my parents, there was a salesman that was helping us look for sizes. He walked away to look for the size we requested and there was another man that was shopping. He saw me waiting for the salesman and proceeded to say “he’s helping me so you can go away”. He even proceeded to shoo me with a wave of his hand. This man was so pretentious and entitled, I was absolutely flabbergasted that he could be so rude. On top of that the salesman just stood there and said nothing. He could have easily said, I’m helping her as well but instead he cowardly did nothing. Because of this situation I refuse to shop there ever again. I know you cannot control what your customers say but you could at least stand up for what is clearly wrong.
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February 2024 by Caroline Smyth
Had such a lovely experience today with sales Associate Nadra. She was both helpful and attentive, and really went out of her way to make sure we could find the sizes that we needed even if they weren’t available in the store look forward to shopping again with you soon
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January 2024 by Michaela Ryan
Michael is wonderful! Came in to help my uncle choose an outfit for his wedding, we had a specific vision, and Michael helped us execute perfectly.
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October 2023 by Christine Hickey
Wonderful staff and beautiful store. The manager Sara was the best.
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August 2023 by Marcel Zorzin
Me likey Brooks Brothers
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August 2023 by Bogdan Prorocu
A store with personality
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March 2023 by Jeanne Babinski
Wonderful shopping experience with Michele! I showed up just before closing needing a tie desperately. Michele was patient and took her time helping me pick out exactly what I was looking for! I cannot wait to shop at Brooks Brothers again! Thank you, Michele!
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March 2023 by Michael Paslavsky
Kevin Orourke and the staff here were wonderful to work with from picking out a variety of suits through the tailoring process. Highly recommend this store and Kevin.
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November 2022 by Steve Emers
To me Brooks Brothers is just a shadow of its former self. No longer honor lifetime alterations, now only provide basic tailoring. I wanted a pair of slacks but couldn't find a variety of colors. Also no longer have pleats, a former standard.
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October 2022 by Yusef Tirado
Great attentive service. Fantastic choices. Friendly kind staff.
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August 2022 by Min Kim
The selection and service here is all fantastic. I went to this location to pick out some new suits and they helped me find the best fit for me. I highly recommend Brooks Brothers if you're in need of high quality suits and shirts.
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August 2022 by Cecilia A.
I have been shopping at this location for many years for my whole family but today I had the most disappointing experience. I felt insulted and disrespected. The store was practically empty and I entered the only fitting room where there was a suit in its plastic cover hanging on one side and nothing in an otherwise empty room, in my experience, people leave things in the fitting room when they are done so I didn't think anything of it. As I took off my shirt and picked up a top to try on, a white lady abruptly pushed the door open and started screaming at me saying that she has her personal things there and how dare I just went in and used her room. I was startled and embarrassed and asked to please leave so I can put on my shirt at least, she refused to until I asked her the third time. I didn't even finish putting my shirt on properly when Michele the Sales lady knocked the door and when I opened it told me to leave. I tried to explain to her that there was nothing there except the plastic covered suit when I got there, Michelle came in and picked up MY purse and tried to give it to the lady as if protecting the other customer's belongings. Michelle ganged up on me telling me that I shouldn't have gone in the fitting room when the other woman's belongings where still there. I tried to articulate that she is completely out of line doing that, and that it is a disgusting and insulting behavior from both the costumer and Michelle. I asked for the manager and explained what happened and although he apologized repeatedly he did not give me Michelle's last name.By the end Michelle clearly knew she did something wrong but nothing was done to remedy the damage done. The "manager" gave me a 15% discount which was, frankly, insulting. As someone with such a stark lack of social and racial awareness, someone like Michelle should not be working retail and interacting with people in such a disappointing capacity.
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July 2022 by Min Soo Kim
The selection and service here is all fantastic. I went to this location to pick out some new suits and they helped me find the best fit for me. I highly recommend Brooks Brothers if you're in need of high quality suits and shirts.
