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March 2024 by Nellz Supreme
The store is under new management and has been cleaned up quite nicely. Staff is friendly and efficient. Highly recommend!
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March 2024 by Stacy DiCristofaro
The store has been refreshed with new ownership. I ship and return there frequently. It is clean and well kept; there is always enough staff to move the line as quickly as possible; service is friendly and helpful. Not only is the store convenient with adequate parking, it is making shipping a much more pleasant experience.
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February 2024 by ms ms
The place improved for the better it’s not crowded. It’s not cluttered since there is a new owner. The staff members are pleasant and happier. The previous owner was miserable now when I walked in to that store not a busy line , not cluttered, and the workers are pleasant. 5 stars to the new owner for the improvement.
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December 2023 by Ivan Strugatsky
Convenient location, not too crowded
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November 2023 by Sung Chae Jeong
Worker is so kind.
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October 2023 by E C
Going into this UPS location is always a horrible experience. I always get eyes rolled at me, snarky comments and feel my business is dreaded and a burden on the store. The man working there simply is miserable and should absolutely not be working in a store where he is interacting with people. I always dread coming to this store and will not be coming back after i have had multiple encounters with a rude employee. Enough is enough, I should not be scoffed at and belittled for bringing a return to a UPS location- it is your job to provide a shipping service!!!
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August 2023 by Georgeann Naughton
Excellent service, special thank you to Don, who went above & beyond in helping me.
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April 2023 by Aaron Pecson
Unfortunately I had the same experience as many other reviewers. I walked in at just past 9am today with a box that was large but not obscene. The man behind the counter didn't even look at me when I walked in. He just pointed at the scale and let out a big sigh. I jokingly asked if he was already having a long day and he just complained about how my box is too big and that there was nowhere to put it. I took a look around and realized that the place is a hot, unorganized mess so no wonder there was no place to put it. You'd think a place like The UPS Store might be prepared to receive, oh I dunno... packages?
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April 2023 by stacy bozek
super nice. i've only had amazing customer service. price to ship is beyond fair. (rye store in rye are extortionists. thier customer service is lacking in the biggest way. so happy to go out of my way for great service/price at this ups location.)
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January 2023 by Nancy Capparelli
this staff goes out of their way to help! great location, plenty of parking space and fast service ! thank you!! so appreciative !
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December 2022 by Jason Young
Avoid this place at all costs. Go to New Rochelle store or other Mamaroneck store by pizza gourmet.
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November 2022 by John Pallock
Old man at the front counter is nasty! He throws down the scanner after he scans my Amazon packages. I don’t know what his problem is. So rude. Why do you have these people working for you UPS? It’s time for him to retire if he can’t deal with people anymore!
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September 2022 by Amy Giddon
I have used this store as my go-to shipping expert for many many years and they are always knowledgeable and helpful. I go out of my way to go to this store even though I've moved away!
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June 2022 by Mary M.
PLEASE READ BEFORE LOOKING AT OLD REVIEWS!!! this USED TO BE the hands down worst with the previous "owners." Not only were they consistently rude, but they actually overcharged intentionally!! I did report that. next thing I know, they're gone and the new owners are in and they are hands down THE BEST!!! As well as their staff. so happy to have them!!!!
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April 2022 by Paul C.
Guy at the front desk, old man, had a nasty attitude, Imean I was just dropping off a prepaid package, all he hadto do is scan and print and still his attitude was so bad.First time I went to this ups store, never again.
