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September 2023 by Deanna Koski
The best service! My dog comes out looking adorable everytime!
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July 2023 by Mark Mctigue
They are great! Our Cody (Cockapoo) looks like a show dog when we pick him up. Diane is wonderful. They have a dog boutique in the front with a fabulous collection dog clothes, collars etc. So glad we found them!
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May 2023 by Kathy M.
We had a fantastic experience here, after a terrible one elsewhere. Diane was very welcoming and the facility is very neat and clean with great toys, treats, etc. for sale. Our cockapoo was trimmed perfectly without us having to give any direction. They are true professionals!
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February 2023 by Michele Gentile
It was awesome as usual. They did such a wonderful job grooming Lola. They are so kind and caring. I always knew that I was leaving my dog Lola in great hands. I also have 2 new dogs, Coco and Gino. So now all 3 of my dogs go to Shampooch to get groomed. They do such an amazing job grooming all 3 of my dogs. I am very satisfied with them. I would highly recommend Shampooch as the place to get your pet groomed.
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November 2022 by Sarah C.
Leo and Ellie went to Shampooch for a spa day prior to my wedding. Leo looked extremely handsome and Ellie was beautiful! We are forever grateful for Shampooch in making sure Leo and Ellie were looking their best for the wedding day.
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November 2022 by Kate L.
My dogs grooming was fantastic. The only problem with our experience was that, a week before my dog's appointment, I walked in and asked for a price quote. I was asked my dogs weight, I told her what I wanted done and was quoted $120.00. Today I dropped off and when I picked my dog up, the charge was $160.00 plus tax. I very politely said that she had quoted me $120.00 and she opened her book and said well, that wasn't for a full groom and that price wasn't $120. Well, I have their business card with $120 written in it. I didn't want to argue so I paid but I won't be back. Just make sure you double check the price before you take your dog to be groomed here. I went here because they use to groom both of my other dogs and I never had any problems. Too bad as my pup looks fantastic but not an unexpected $40 fantastic.
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October 2021 by Robin Howe
We have used this groomer every three months for a year and a half. Last visit in July our dog was there from 9am til 6 pm due to an emergency we were told. Her hair was hardly cut. We had our next three month visit today and my husband mentioned that we were not happy with last cut. When we picked our dog up at 1pm we were told that she bit 3 people and they would no longer be able to groom Her. We asked if staff was ok and were told no skin was broken which was a relief. The haircut today was awful, uneven and inconsistent. We think that Diane was upset that we criticized the last visit. Would not recommend.In response to your comments it’s interesting that after a year and a half this is the first time you have mentioned an issue. As for informing all the other local groomers that sounds vindictive. More like you can’t take criticism
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October 2021 by Mary DeSilva
Diane and her staff always groom my schnauzers perfectly! Looking forward to our appointment this Saturday.
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November 2020 by Nadine Kane
I would give this place a zero if I could. First let’s start by saying that when I got there the woman was beyond rude. I cannot believe I was a brand new customer the way that she spoke down to me and her tone was so nasty. Then, when I thought my dog was done and I came by just to check she slammed the door in the face of my daughter and I. Then, they charged me $49 mire than they told me in the phone and proceeded to tell me that they will not give my dog back until the charge went through!!!! I would NEVER go back or recommend them to anyone. Way too many places to go to put up with that!!!!
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March 2020 by Simone L.
Much like the other bad reviews, I brought my cavapoo in and after barely looking at her, the male receptionist and a groomer told me they were going to cut her hair short. I was worried because they called her extremely matted, and my entire family knew for a fact she was not. I called them soon after leaving to express my concern, during which the receptionist said verbatim: "don't worry, we aren't going to shave her to the skin, it'll be longer on the tops and the sides it won't be bad like you think it will." However, I was horrified to pick my dog up and find her to be exactly the opposite of what he said. Shaved to the skin, completely unevenly, especially during the cold winter. I was appalled that he lied directly to me, especially considering she was not matted to warrant shaving in the first place. I will never bring her back here, they clearly just wanted to shave her from the second we walked in. If you have a dog with similar hair, stay far away, clearly this is a consistent pattern based off of the other negative reviews as well.
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December 2019 by Roe M.
Walked in for nail trimming on my mini doxie who is not a fan of pawdicures. The team not only took her right away but they got the job done without scaring her. This is now my go-to for puppy primping!
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August 2019 by Carol McElwee
Shampooch is the dogs bark! We have been going to Diane and the gang for 13 years which started with our cockapoo then onto our three cocker spaniels and another cockapoo. We are thrilled with the love and care they give our dogs. Steve is our go to groomer b/c he has had spaniels. If your dog needs some pamper send them to Shampooch! They will woof it!
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July 2019 by Gladis P.
I wouldn't take my dog anywhere else in Westchester. I feel really good about leaving my dog here. Honestly I've never been disappointed and I highly recommend this place.
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July 2019 by Adrienne Yih
Great service and perfect cut for my shichon! Awesome dog salon thanks Steve!
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May 2019 by Ana Araujo
We asked for a light trim and to cut maybe an inch and they basically completely shaved my dog. Horrible job. They cut the face very unevenly and made his fur look super puffy and decided to not cut any fur on his head and made his head look bigger than his body. I know where I won’t be taking my dog back to.
