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September 2023 by F F
My son got a rental car from enterprise on Mamaroneck ave due to Mavis in Scarsdale damaging his car . He was highly upset by the time we got to enterprise but John was the nicest guy you can meet he took care of my son quickly and made the process an easy one . He was so nice and polite and it was such a pleasure to have an excellent customer service experience due to the fact of what happen prior to us getting to enterprise . Thank you John for your Excellent customer service experience from beginning to end. You should truly be commended because you handled this situation with ease and had us laughing and defused the situation . Your are truly an Excellent example of what Excellent customer service is. I will definitely refer you to anybody I know that needs a rental. I hope enterprise knows what an Excellent employee you are.Thank you once again.
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September 2023 by Deborah Bryant
Shavar and Julian sold me a car without notifying me of the state wide issues that was going on with these cars, they knew what was going on and failed to tell me… they played on my desperation in needing a car knowing that i was involved in a horrible car accident… they are shady… then I found out Julian knew that insurance companies would not cover my car… he slipped and said i called your insurance company to give them other information… like huh… then things started adding up… DO NOT GO HERE…
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September 2023 by joel darelius
Could not have been easier for me. Everything went extremely smoothly
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July 2023 by mhd aldabagh
very shady place. if you reserve a car at 3 pm and arrived 3:30 pm they would tell you it is gone. They do not bother to call you.
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June 2023 by Rob A.
Liz was awesome. Professional. Friendly. Thorough. And extremely efficient when picking up and returning the vehicle.
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May 2023 by Adura Eunice
They gave us a good deal for a long rental. Thank you.
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February 2023 by Khaled88 Tashman
A bad experience with them since they don’t follow the rules as it describes on their website, waste my time with them and I ended to rent with another company, if there is a lower than a star I would give them
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January 2023 by David Lam
I've had nothing but great experiences at this Enterprise location. The staff is extremely professional and efficient.
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November 2022 by Amanda S
Horrible! No help whatsoever completely lazy went in today at 3:40 10/21/22. It was the employee that was a ginger and he looked bothered. He didn’t even open the computer at all to see anything about us and the car situation. Enterprise gave us a car that needed maintenance clearly and this was the closest one. We got the OKAY from road side assistance and their boss and the worker still did not want to assist in anyway. Now I have to drive with our 2 year old all the way to the airport to get another car!
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October 2022 by Izabela H.
Came to this location for my rental care and had pleasant interactions with all employees especially Mr. Martin. If you're looking for quick and easy rental, this is the place to go to. Mr. Martin answered all of my questions and went above and beyond to help me. 5/5 stars
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October 2022 by Mandie P
Horrible! No help whatsoever completely lazy went in today at 3:40 10/21/22. It was the employee that was a ginger and he looked bothered. He didn’t even open the computer at all to see anything about us and the car situation. Enterprise gave us a car that needed maintenance clearly and this was the closest one. We got the OKAY from road side assistance and their boss and the worker still did not want to assist in anyway. Now I have to drive with our 2 year old all the way to the airport to get another car!
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October 2022 by Llion Jones
We couldnt fault the level of service we had. The rental vehicle was new and clean. Perfect for what we needed. We were even dropped off at Mamaroneck MNR station . Thank you 10/10.
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July 2022 by Big Smokey Toe
The best experience I have ever had at a rental car location of any kind. These people are super nice and they do their work very well. The ease of doing business with them is great, they get you in and out while doing smart business. When we returned the vehicle, we were literally there for less than 5 minutes. They know how to do their work without being annoying or unpleasant in any way. I wouldn't go anywhere else.Fantastic.
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May 2022 by Elie J.
Service at this Enterprise is top notch. Mr. Martin was truly professional and did everything he could to make the experience as seamless as possible. I had a hard evening of preparing to clear fallen trees which crushed my car and it was a relief to know the rental was taken care of with confidence. I am comfortable recommending this Enterprise Rent-A-Car to anyone!
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April 2022 by Adrian Lewis
Really excellent customer service, when they're not short staffed. Ask for John - he will take good care of you.
