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September 2023 by L B.
I am really impressed with the customer service at this Citibank branch in Mamaroneck. I stopped in while getting my car repaired to make a couple of transactions. Both the teller and the manager were incredibly helpful and professional. Much better than the staff at my local branch!
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June 2022 by Erick Gamero
Great location: I went to this location beacuse I lost my debit card. Franca was great. She got me in and out of the location in minutes. She gave me a temporary card and even overnighted my replacement card. I had a fast and friendly experience.
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January 2020 by Yonkers RE
Had a transaction at this bank, where their male contracted vendor was so disrespectful!!! Employees, including manager, witnessed... even apologized for his behavior BUT DID NOTHING. After, they severed their relationship with him... but stayed very quiet about it. HOWEVER, I walked away feeling so insulted, degraded. Wow. #meToo Citibank, never never again anywhere.
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November 2019 by Nineth Cortez
I have had good and bad experiences, personally I like this bank for the customer service they give me, it is very personalized, the service is very good, it shows that their staff is highly trained. I find the customer service reps to be pleasant and accommodating. They treated me promptly and with respect. My experience has been excellent.
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November 2019 by Thomas Rathbauer
It was good
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November 2019 by Elana Votale
I do try to do it all online. But it takes them too long to get help in person. Good bank, I am here for years. Just try to come early and save time.
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February 2017 by Lenny Schettino
I respectfully would like to voice my displeasure with the male teller at this branch " the guy is always trying to sell me on a credit card or promo" He is intrusive and arrogant. When the female tellers assist they are cordial kind and helpful. The manager is also wonderful and very helpful. However the male tellers will cause me to try and avoid this branch. Thank you and Godbless
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May 2012 by Steve R.
Dealing with Ms Fuller has been very helpfull to my business. I appreciate her care and concern. The ability to answer my questions is superb.