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“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”
“Diana was so helpful assisting me on my first experience with Drivo Car Rental. She was also patient with my language and helped me complete the whole process. Great customer service.”
“Dave Matthews at the JFK location, is amazing!!! Very professional... One of the main reason i come back to this location.
Malachi is always helpful as well”
“I recently went to Puma to have some scratches buffed out of my car they were courteous, professional and they do great work
there are lots of body shops around but these guys stand out
honest reliable and trustworthy
they did some repairs on my old vehicle 8 years ago
and it was the same story back then
best shop around”
“I’ve rented from Empire Car Rental multiple times and each time was great. Fast service getting you in your car and the people are pleasant and friendly. Morales checked the car out for me on my last rental and did a wonderful job. You are lucky if you get him and he is very friendly and pleasure to talk to. Makes the experience easy. I will definitely continue to rent from them and recommend them to anyone . Thank you Empire”
“Jason and his team are awesome. They explained everything that would and was done and are honest and very knowledgeable. This is the best dealership I have ever dealt with. They are honest, reliable and knowledgeable. Brain the General Manager and his team, Jason the Service Manager and Tish the Sales Person, are the best. That is why I keep coming back. Now on my seventh car purchased from this dealership. If you want honest, reliable sales and service I would highly recommend everyone check them out.”
“I recently returned a rental car at JFK Airport with Alamo, and I was very impressed with the service provided by Zyaire, the customer representative. He offered exceptional customer service, making the process smooth and efficient. Zyaire checked the vehicle quickly and thoroughly, all while maintaining a friendly demeanor and a constant smile. His professionalism and positive attitude made a great impression.
I’m very happy with Alamo Car Rental. They gave me what they promised. The service was really good, the car was clean, and they didn’t waste any time both in Washington DC and upon return at JFK Airport. Thank you, Zyaire, for the excellent service!”
“Bryan's Auto is a very professional and caring place of business. They are honest and trustworthy and provide great services. They are not out to rip you off like some of the other establishments I've been to. They are willing to work with you and make you feel comfortable returning as necessary. This was my second time doing business with them, as I was recommended by my niece. I will continue to do business with them in the future. They are truly a blessing and definitely Heaven sent. Humanity and wholesome people still exist. Angels on Earth. God bless and thanks again.”
“initially stopped by for a hood latch assembly issue which was caused due from poor work done at different collision shop. car was in poor shape, they worked with me to make everything right. car came back mint and cleaner than i've ever had it. quality work, good manager and great secretary!Service: Painting”
“Cannot say enough about Benjamin Motors. As someone who knows nothing about cars other than color choices I rely on Scott Davis for good honest advice. I also cannot say enough about the service department. Judd is wonderful to deal with and takes such good care of all. I am so happy to have found them!”
“Best rental car company I have ever dealt with (and I have pretty much been with them all). My rental was a little rocky at first but they were very kind and apologetic and did everything possible to help me quickly. The gentleman where I returned the car were so nice and supportive. Someone hit me and ran away from the scene right when I was about to return it so I was very shaken up and the gentleman did everything they could to reassure me and make sure I was ok. Will definitely rent from them again!”
“It's a good thing that BMW models in particular are rented out. Unfortunately, the service at the counter when picking up was very bad and unfriendly. I think they also tried to sell unnecessary extras. The car was ok, had a lot of scratches, but they were all documented, which was easy to understand on the smartphone. The return was great! I also thought the price was okay.”
Open 24 hours
180 7th St, Garden City
Car Rental
“A pleasant experience from start to finish… Extremely accommodating to the customer’s needs. I will only use them from now on & have recommended to anyone I see needs a rental.”
“Had an incredible experience with MVP Car Club. Absolute seamless process from start to finish. Had the C8 Stingray LT3 and it was an amazing experience. Car was in immaculate condition and drove like a dream. They take a lot of pride in their vehicles and I will definitely work with them again.”
“Thank you James and his team, for having my car available , squeaky clean. Things happen in the spur of the moment, but they focused on the resolution and I was on my way in the nick of time!
Team work always makes the dream work!!”
“Great experience. Julia was our service agent at this branch and she went above and beyond to help us. We needed a bigger car than what I ordered and they were able to accommodate our change with ease. Easy pick up and easy drop off. Also there were no hidden charges. The price quoted is the price paid. I would rent from Enterprise again and again.”
“I have used Enterprise Rent-A-Car several times and have always been satisfied with their service. Recently, after a car accident, I needed a rental car covered by my insurance, and once again, Enterprise did not disappoint. The agent I worked with, MD, was extremely helpful and accommodating.
When I first arrived, the car I wanted was not available on the premises. However, I was able to rent a different car for one night and then exchange it the next day for a vehicle that better suited my needs. MD went above and beyond by thoroughly going over the car with me, showing me everything and how it worked. He even let me borrow a wire to charge my cell phone. Whenever I had questions, I found that the agents at Enterprise were always available by phone, ensuring I received prompt and helpful responses, even when MD was not available.
The cars I rented were in excellent condition—nice and clean, which added to the positive experience.
Overall, I would rate my experience a solid 4.5 out of 5. The service was excellent, but there are a few areas for improvement. It would be beneficial if the agents went over the rental agreement in person rather than just emailing it. Additionally, receiving reminders that the agreement is due to expire and updates about any changes would be very helpful, especially since I needed the car longer than initially planned. Also, the opening hours of this particular location could be better, as they closed early on Saturdays and were closed on Sundays.
Despite these minor issues, MD was knowledgeable, professional, and accommodating, contributing to a very positive experience with Enterprise. I will likely use their services again in the future if needed.”
9:30AM - 6:30PM
164 Northern Blvd, Great Neck
Car Rental
“I recently had the most seamless and affordable experience with VIP Auto Lease of Long Island.Their zero down lease options made getting into my dream SUV so much easier than I ever expected.Kudos to their friendly team for guiding me through the process with professionalism and expertise.”
“Melissa, the Branch Manager at the Floral Park Location in NY and her team always greets me with a smile and courteous customer service! I cannot wait until my next rental!”
“I was in a car accident recently and had to rent a vehicle. Stressful situation in and of itself, not to mention my minor injuries. However Diamond, who was the representative, was a tremendous help from beginning to end. She really made our visit seamless. Also Devon was very nice and very professional. Great staff!”
“Enterprise was great! They worked with us and made sure we were taken care of after my wife’s car accident. Lucius was amazing!! He was so welcoming, knowledgeable and really made us at ease after her car accident!”
7:30AM - 6PM
310 Main St, Hempstead
Car Rental
“The entire staff is Always so helpful and amazing! Highly recommend this location! Everytime I rent from here Kareem “The Dream” helps me out and it’s definitively smooth sailing. Just impeccable customer service!”
“My husband (J.B.)and I had an exceptional experience at the Springfield Gardens/ Merrick location. Jordan Francis was extremely helpful and professional during our transaction. We love the car we got. All concerns were addressed on the spot. I would recommend Enterprise Rent-A-Car especially the location I use. They were also very transparent which I really appreciated. I must also say thanks to another guy who appears to be an Indian. He accepted the car return. Great team work!”
“From the moment I walked I into the location Ravie was awesome. He was friendly, took the time to go over the vehicle and was availble for when I had questions. Truly outstanding customer service!! He was the difference maker and I will always comeback here because of his professionalism!!
Thank you,
Pat”
“I cannot speak more highly of the service I received from Mike Chase and his team. He was able to find me the exact car I wanted and had it delivered within two days. The best part of this all is that I didn’t even need to leave home. They handled everything for me - registration, insurance, delivery, etc. They even bought my old car that was not through Motor Network. Highly recommend them for an easy and painless experience.”
“I use the services of this company very often. The cars are always in good condition. The service of the operators is excellent, I especially like Diana, very attentive, a good employee, helps with the paperwork. All the employees speak English and Russian.”
“Staff there are very friendly, and pickup service as well as drop off was definitely a nice addition. The only reason why I did not give 5 stars was because on the day when I was selecting a car there were only two options available, so I had to settle. I've used Enterprise before at a different locations and they had a lot bigger selection of cars.”
9:30AM - 5:30PM
71 Mott Ave, Inwood
Car Rental
“I am now in my second lease with First Class because they are that good at what they do. Doniel was my incredible agent. I couldn't have asked for better service in any way. From start to finish all my questions were answered and all of my needs addressed. I highly recommend this leasing company!”
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“I rented a Lamborghini for my daughter's prom. I had a very good expreencie. Thhe driver was polite and on time. Lamborghini was a good choice for the pictures and prom date!”