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September 2024 by Sammie Gendreau
Great customer service! Both from Tylor and Austin. Very helpful and very knowledgeable on what parts you need and how to go about fixing & finding what I need while helping with keeping it within my budget! Will keep going to the Malone store for all my John Deere needs!
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September 2024 by Lee Gonzalez
Excellent customer service. Great service. In store and online.
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September 2024 by Tom Church
I’ve worked multiple times with Austin in the Parts Department over the last two years. My experience with the Austin has been incredible. Great customer service, very professional. Highly recommend doing all your John Deere needs with this Malone branch.
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September 2024 by Bill Campbell
Andy and Austin were fantastic to deal with and timely and professional!
Customer service is a 10. Thank you for your help.
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May 2024 by John McClain
Just wanted to drop a quick review for the John Deere warranty service - absolutely fantastic experience. I own a tractor with a backhoe which unfortunately developed a hydraulic leak. The service team, including Dave and Joel, were on it, picking up the tractor for inspection. Not only did they identify the issue quickly, but they also noticed that the backhoe controls were loose and worn. Without any hassle, they advised replacing it for better operation, and to my surprise, they did the replacement at no charge and without any deductibles. It's like having my own advocate for my John Deere equipment. Huge shoutout to Dave and Joel at the service department!
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February 2024 by Dan Meashaw
Great experience. All interactions and questions were answered in a timely manner.
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February 2024 by Kathy M
I purchased a John Deere S220 lawn mower. They delivered it to me. Very impressed with the knowledgeable sales person Chet. I wish to also thank the amazing staff. Great teamwork. Buy local well worth it. Thank you!
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January 2024 by Judy Brainard
Called my local John Deere dealer to set up a service appointment for my snowblower and I was happy to hear that they would send someone right out to help me out. Even happier that they sent GAGE!! This was my second experience with him as my technician.He is absolutely delightful to work with....so much patience with me as I watched over his shoulder. He answered all my questions and concerns...the best is his attention to detail and that he did not leave until he was sure that the problem had been resolved. He is truly special and you are fortunate to have him on your service team.Joel, the service manager, equally impressive,THANK YOU!!!!
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November 2023 by Carissa Jandreau
Amazing customer service. Andrew was able to answer all of my questions, so accommodating and friendly!! They are worth the drive for the service alone! Thank you Andrew!
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November 2023 by Ashton Lucia
Very good experience, worked with bill and he got me the right parts. Very friendly group of guys to deal with
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September 2023 by Marty
Keegan Reyell was a wonderful, help when my car broke down ND he was so reassuring. A real gem.
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July 2023 by Bob Davis
Had a great experience working with Chet to purchase my new John Deere Tractor. Process was simple and efficient and my new John Deere was delivered to my door. Can’t ask for much more than that.
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July 2023 by Patrick Jones
I required a major service on my John Deere 5055e. They did an outstanding job and my tractor came back cleaner than it has been in years. All my filters and fluids were changed and I had extra hydraulic lines installed. Scott is an outstanding service manager and whomever worked on the tractor Thank you. P Jones
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June 2023 by Robert Brand
I couldn’t imagine having anything other than a John Deere mower it’s nice to know when you need a part it’s there waiting for you. Try that with most other brands you might be disappointed.
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February 2023 by Connie Gerow
Always very helpful.
